Tempest Telecom Solutions
136 W Canon Perdido St #100,
Santa Barbara, 93101, CA,
United States
Santa Barbara, 93101, CA,
United States
1 805-879-4800
Communications
Tempest Telecom Solutions Technographics
Tempest Telecom Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tempest Telecom Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Tempest Telecom Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tempest Telecom Solutions has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tempest Telecom Solutions is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tempest Telecom Solutions revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tempest Telecom Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tempest Telecom Solutions Tech Stack and Enterprise Applications
Tempest Telecom Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Tempest Telecom Solutions implemented Oracle NetSuite ERP to centralize ERP Financial operations across its finance organization. The deployment targeted accounting, financial reporting, accounts receivable, accounts payable, payroll, inventory and internal controls, with explicit operational emphasis on the company Distributed Antenna System business unit.
Oracle NetSuite ERP was configured to support core modules including general ledger, accounts receivable, accounts payable, inventory management and payroll processing, and to provide centralized financial reporting capabilities. Configuration work focused on standardizing the chart of accounts, automating transactional workflows and streamlining month end close procedures and period reporting.
The finance leader maintained technology services oversight of the Oracle NetSuite ERP environment and coordinated system governance with finance operations. Operational coverage included managing cash flow, financial and capital planning, and day to day stewardship of accounting and treasury activities while overseeing a team of twelve professional and support staff.
Governance and process transformation emphasized strengthening internal controls and tightening month end close and reporting workflows. The implementation narrative centers on using Oracle NetSuite ERP to unify transactional finance processes, improve reporting cadence and support the DAS business unit financial planning and operational control.
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Tempest Telecom Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Tempest Telecom Solutions deployed LiveChat from LiveChat, Inc. as a customer-facing chat layer on its public website. The LiveChat implementation serves the communications company under the Chatbots and Conversational AI category to support web-based customer service and sales qualification workflows.
The deployment uses the LiveChat web widget and agent console model, delivering real time chat routing, canned responses, automated messaging capabilities and transcript logging. Functional modules implemented include conversational widget configuration, agent queuing and routing, canned reply libraries, session history capture and basic chat analytics consistent with Chatbots and Conversational AI deployments.
Operational scope centers on Tempest Telecom Solutions customer support and sales teams across its United States operations, embedding LiveChat into contact and support pages to intercept inbound inquiries. Governance and rollout included agent onboarding to the LiveChat console, alignment of knowledge base content with canned responses, and defined escalation and handoff workflows from chat to phone or email channels.
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Tempest Telecom Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Tempest Telecom Solutions implemented Microsoft 365 to provide cloud-hosted collaboration capabilities. The Microsoft 365 deployment, categorized as Collaboration, established corporate email, document collaboration, and real-time communications for the 200 employee United States communications provider.
Configuration centered on Exchange Online for email, SharePoint Online for document management and intranet, OneDrive for end-user file sync, and Microsoft Teams for persistent chat and meetings. Microsoft 365 was configured with tenant-level policies, mailbox provisioning workflows, SharePoint site templates, and Teams channel structures aligned to cross-functional teams.
The company surfaces Office 365 mail on its public website to route inbound messages into corporate mailboxes, reflecting an integration between the public web presence and the cloud email service. Operational coverage extended across US-based business functions including sales, customer support, and engineering, with Microsoft 365 serving as the primary Collaboration platform for corporate communications and file sharing.
Governance was organized around centralized tenant administration, role-based access controls, mailbox lifecycle management, and external sharing policies, accompanied by phased departmental rollouts and end-user configuration standards. Ongoing operational controls emphasized policy-driven administration and workspace provisioning to maintain consistent Collaboration configurations across the organization.
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Tempest Telecom Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Tempest Telecom Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Tempest Telecom Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tempest Telecom Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Tempest Telecom Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Tempest Telecom Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by Tempest Telecom Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tempest Telecom Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tempest Telecom Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tempest Telecom Solutions Technographics
Tempest Telecom Solutions is a Communications organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
Tempest Telecom Solutions operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Tempest Telecom Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Tempest Telecom Solutions recently adopted applications including
WooCommerce in 2021, Zoominfo Platform in 2021 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tempest Telecom Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tempest Telecom Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tempest Telecom Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.