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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

Tenaquip
Location
22555 Aut Transcanadienne,
Senneville, H9X 3L7, QC,
Canada
Website
https://www.tenaquip.com/
Phone
1 514-457-7800
Artw industry
Distribution
Employee
Revenue

Tenaquip Technographics

Tenaquip Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Tenaquip and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Tenaquip employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Tenaquip has purchased the following applications: eGain Knowledge Hub for Analytics and BI in 2023, Slack Connect for Collaboration in 2022, Riskified Chargeback Guarantee for eCommerce Fraud Protection in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Tenaquip is running and its propensity to invest more and deepen its relationship with eGain Corporation , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Tenaquip revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tenaquip intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Tenaquip Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eGain Corporation Legacy eGain Knowledge Hub Analytics and BI Analytics and BI n/a 2023 2023
In 2023 TENAQUIP implemented eGain Knowledge Hub, an Analytics and BI application, to modernize digital customer service and order handling across its distribution operations. TENAQUIP is a Canadian distributor of industrial supplies selling over 40,000 products and 400,000 SKUs, where contact center agents historically pulled orders from email with Microsoft Outlook in a manual, time consuming, and error prone process that lacked order status tracking and agent effectiveness measurement. The deployment centers on eGain Knowledge Hub capabilities including knowledge automation, virtual assistance, self service, modern agent desktop tools, and embedded AI and analytics for insight into interactions. eGain Knowledge Hub is positioned to provide agent workflow orchestration and knowledge powered engagement to support the company signature customer service model. Architecturally the implementation leverages eGain’s composable platform to integrate with existing call center infrastructure, order management systems, and ERP systems, enabling a unified agent desktop that surfaces order context and service history. Agents will engage with customers in English and French, and the deployment scope focuses on contact center operations and the customer service and order processing business functions. Governance and process alignment emphasize standardizing how digital orders and service queries are handled to enable tracking of order status and agent effectiveness, supporting TENAQUIP’s Signature Service commitment. Company leadership framed the choice as delivering on their service promise, with eGain positioned to help elevate both agent experience and customer engagement.
Analytics and BI Analytics and BI 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Riskified Legacy Riskified Chargeback Guarantee eCommerce Fraud Protection eCommerce n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2023 2023
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Tenaquip
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Tenaquip Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Tenaquip Technographics

Tenaquip is a Distribution organization based in Canada, with around 750 employees and annual revenues of $90.0 million.

Tenaquip operates a diverse technology stack with applications such as eGain Knowledge Hub, Slack Connect and Riskified Chargeback Guarantee, covering areas like Analytics and BI, Collaboration and eCommerce Fraud Protection.

Tenaquip has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as eGain Corporation, Salesforce and Riskified.

Tenaquip recently adopted applications including eGain Knowledge Hub in 2023, eGain Analytics Hub in 2023 and Microsoft 365 in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Tenaquip’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Tenaquip’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Tenaquip technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.