Tesco Mobile
Cirrus A Shire Park Kestrel Way,
Welwyn Garden City, AL7 1GA,
United Kingdom
Welwyn Garden City, AL7 1GA,
United Kingdom
44 19 9263-2222
Communications
Tesco Mobile Technographics
Tesco Mobile Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tesco Mobile and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 184 Tesco Mobile employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tesco Mobile has purchased the following applications: Visa Authorize.Net for Payment Processing in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2012, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tesco Mobile is running and its propensity to invest more and deepen its relationship with Visa , PayPal , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tesco Mobile revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tesco Mobile intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tesco Mobile Tech Stack and Enterprise Applications
Tesco Mobile ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Tesco Mobile integrated Visa Authorize.Net for Payment Processing on its website. The deployment embeds Visa Authorize.Net into the online checkout to route card authorizations and transaction processing through Visa Authorize.Net for customer purchases tied to Tesco Mobile services in the United Kingdom. This positions the Visa Authorize.Net application as the primary payment gateway for web transactions and authorization flows.
Visa Authorize.Net implementation leverages standard Payment Processing capabilities such as transaction authorization, capture, and card data tokenization to support ecommerce checkout and payment orchestration. The integration is focused on the website payment layer and impacts ecommerce and billing business functions, centralizing online payment handling and authorization logic within Visa Authorize.Net. Configuration and operational control rest with Tesco Mobile teams responsible for checkout workflow configuration and gateway settings, enabling consistent payment routing and authorization policies through the Visa Authorize.Net platform.
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Payment Processing | ERP |
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2021 | 2021 |
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Tesco Mobile AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Tesco Mobile deployed LivePerson Conversational Cloud on its website to introduce a digital customer engagement channel, positioning LivePerson Conversational Cloud within the Chatbots and Conversational AI category to support customer service and online sales inquiries. The deployment focused on web-based conversational interfaces integrated into Tesco Mobile’s site, establishing a continuous chat channel for inbound customer contacts and self-service interactions.
Configuration emphasized real-time messaging, automated conversational routing, and hybrid bot-to-agent escalation, capabilities that are standard for Chatbots and Conversational AI implementations and that were delivered through the LivePerson Conversational Cloud platform. Implementation work centered on conversation flows, session management, and agent handoff logic to enable combined automated and human-assisted response workflows.
Operational coverage was limited to the website channel, aligning ownership with digital customer service and web operations and requiring adjustments to agent workflows to handle blended bot and human conversations. Governance and rollout appear to have prioritized channel-level orchestration and operational process changes on the web customer touchpoint, without explicit public details on downstream system integrations.
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Tesco Mobile Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Tesco Mobile implemented Slack Connect as a Collaboration application. Slack Connect was embedded on their website and provisioned to support internal team collaboration and external partner messaging across its United Kingdom operations.
The deployment centered on Slack Connect workspace configuration, channel architecture, direct messaging, file sharing, and external channels to enable cross organization threads. Administrators configured role based access controls, channel provisioning workflows, message retention settings, and workspace administration to align platform use with communications policies.
Operational coverage targeted corporate, customer service, and commercial teams within Tesco Mobile's 184 employee base, with provisioning and workspace governance centralized under IT and communications stakeholders. The implementation emphasized channel governance, onboarding workflows, and external channel controls to manage cross organizational conversation flows and compliance requirements.
Tesco Mobile Slack Connect Collaboration supports business functions such as internal communications and partner engagement, and the full application name Slack Connect is used to denote the Collaboration capability in their operational tooling.
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Collaboration | Collaboration |
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2024 | 2024 |
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Tesco Mobile Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Tesco Mobile eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Tesco Mobile CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Tesco Mobile ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Tesco Mobile PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Tesco Mobile IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Tesco Mobile CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Tesco Mobile
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Apps Being Evaluated by Tesco Mobile Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tesco Mobile IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tesco Mobile digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tesco Mobile Technographics
Tesco Mobile is a Communications organization based in United Kingdom,
with around 184 employees and annual revenues of $16.0 million.
Tesco Mobile operates a diverse technology stack with applications such as
Visa Authorize.Net, LivePerson Conversational Cloud and Slack Connect,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Tesco Mobile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, LivePerson and Salesforce.
Tesco Mobile recently adopted applications including
TeamForm Platform in 2024, Slack Connect in 2022 and Amazon S3 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tesco Mobile’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tesco Mobile’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tesco Mobile technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.