Texas Department of Motor Vehicles Technographics
Texas Department of Motor Vehicles Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Texas Department of Motor Vehicles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Texas Department of Motor Vehicles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Texas Department of Motor Vehicles has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Apptricity Enterprise Asset Management (EAM) for Enterprise Asset Management in 2025, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Texas Department of Motor Vehicles is running and its propensity to invest more and deepen its relationship with Oracle , Apptricity , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Texas Department of Motor Vehicles revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Texas Department of Motor Vehicles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Texas Department of Motor Vehicles Tech Stack and Enterprise Applications
Texas Department of Motor Vehicles ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Texas Department of Motor Vehicles implemented Oracle NetSuite ERP to consolidate and modernize core financial operations. The Oracle NetSuite ERP deployment targeted the agency's ERP Financial functions and centralized accounting for roughly 550 employees across finance, accounting, procurement, and treasury workflows.
Functional modules configured included general ledger, accounts payable, accounts receivable, fixed assets, procurement invoicing, and financial reporting within Oracle NetSuite ERP. Configuration work emphasized chart of accounts redesign, transaction automation rules, month end close sequencing, and role based approval workflows with audit trail controls. Governance and rollout design established centralized finance process ownership, controlled configuration change management, and phased departmental sequencing, with updated accounting procedures and documented process flows to align operations with the ERP Financial system.
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Texas Department of Motor Vehicles ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apptricity | Legacy | Apptricity Enterprise Asset Management (EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Texas Department of Motor Vehicles deployed Apptricity Enterprise Asset Management (EAM) as an Enterprise Inventory Management System (IMS) statewide to automate ordering, receiving, and distribution of license plates in support of Texas House Bill 718. The deployment targeted logistics and distribution operations across Texas and delivered real-time inventory visibility and compliance improvements for the Texas Department of Motor Vehicles.
The Apptricity Enterprise Asset Management (EAM) implementation focused on inventory lifecycle capabilities, including automated order orchestration, receiving workflows, and distribution tracking for plate inventories. Configuration emphasized barcode scanning and transaction logging, real-time stock level visibility, and role based access controls to align shipping and fulfillment workflows with regulatory requirements.
Operational scope covered statewide distribution sites and logistics teams responsible for license plate issuance, with process standardization for ordering and receiving across locations. Governance changes included compliance tracking aligned to House Bill 718 and a statewide rollout designed to provide centralized inventory visibility and audit ready records supporting regulatory reporting and chain of custody for plate distribution.
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Texas Department of Motor Vehicles AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, the Texas Department of Motor Vehicles deployed Rocket.chat on its public website to add a conversational layer for citizen interactions. Rocket.chat is being used as the agency's Chatbots and Conversational AI interface to deliver real-time messaging and asynchronous chat to site visitors.
The implementation uses Rocket.chat web chat widget and the Rocket.chat agent console, configured with role-based access for support staff, message persistence for session continuity, channel organization for topic-based routing, and administrative moderation controls. Configuration focused on conversational workflows and session handoff patterns common to Chatbots and Conversational AI, including canned response templates and agent escalation paths.
Deployment scope is the public-facing website and it is aligned with customer service and citizen engagement business functions. Governance centers on admin console configuration, user session logging and content moderation policies, with operational ownership held by front-line contact teams who manage conversational workflows through Rocket.chat.
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Texas Department of Motor Vehicles Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Texas Department of Motor Vehicles Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Content Management | Content Management |
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2025 | 2025 |
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Texas Department of Motor Vehicles CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Texas Department of Motor Vehicles PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Texas Department of Motor Vehicles IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Texas Department of Motor Vehicles
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Texas Department of Motor Vehicles Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||