Messina, 98123,
Italy
Textyess Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Textyess and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Textyess employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Textyess has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2022, Squarespace CMS for Web Content Management in 2022, Nebuly User Intelligence for Customer Analytics in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Textyess is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Textyess revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Textyess intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Squarespace | Legacy | Squarespace CMS | Web Content Management | Content Management | n/a | 2022 | 2022 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2026 | 2026 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nebuly | Legacy | Nebuly User Intelligence | Customer Analytics | CRM | n/a | 2024 | 2024 |
In 2024 TextYess deployed Nebuly User Intelligence to instrument and optimize its WhatsApp AI shopping assistant, positioning the Nebuly User Intelligence implementation squarely in the Customer Analytics category for the Milan-based company. The deployment was targeted at the companys eCommerce and CRM team to provide conversational visibility and operational controls over AI-driven customer interactions.
Nebuly User Intelligence was configured to deliver live conversation analytics and continuous improvement workflows, including granular flow-level conversion analysis and automated flags for low-quality LLM responses. The implementation emphasized conversation-level tracing and insight generation to identify high-converting flows and surface problematic responses for remediation, aligning with common Customer Analytics capabilities such as intent detection, flow conversion mapping, and feedback loops.
Integration scope focused on the WhatsApp AI shopping assistant and downstream eCommerce and CRM operational processes, with alerts and flagged interactions routed into the teams continuous improvement pipeline. Operational coverage remained concentrated on the eCommerce and CRM business functions within TextYess, enabling product and conversational designers to prioritize fixes informed by conversation analytics.
The rollout launched January 2024 and used live analysis to support ongoing model and script iteration under Nebuly User Intelligence, while governance centered on workflow-led remediation rather than broad IT restructuring. Reported outcomes included 90% time saved on analysis, 8× more insights, and a 63% reduction in negative interactions, metrics provided as part of the Nebuly User Intelligence case study.
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Customer Experience | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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