The Ardonagh Group
2 Minster Court, Mincing Lane,
London, EC3R 7PD,
United Kingdom
London, EC3R 7PD,
United Kingdom
44 20 7712-6036
Insurance
The Ardonagh Group Technographics
The Ardonagh Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Ardonagh Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 The Ardonagh Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Ardonagh Group has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Benefex OneHub | Benefits for Benefits Administration in 2016, Acturis Insurance Platform for Insurance ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Ardonagh Group is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Ardonagh Group revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Ardonagh Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Ardonagh Group Tech Stack and Enterprise Applications
The Ardonagh Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, The Ardonagh Group implemented Infor SunSystems as its ERP Financial platform. The deployment was executed alongside a targeted migration of policy administration systems between Azure environments, aligning financial processing with cloud subscription topology.
Implementation emphasized core finance functionality in Infor SunSystems, including general ledger, accounts payable, cash management and management reporting. Configuration work focused on chart of accounts harmonization, period close controls and financial reporting workflows typical of an ERP Financial deployment in an insurance environment.
The program included migration of PAS systems from one Azure instance to another Azure subscription, moving Open Gi, TAM, SSP Electra and Sun Accounts as a coordinated set. Integrations were sustained between Infor SunSystems and those policy administration systems to preserve ledger posting, premium accounting feeds and reconciliation processes, with the financial application hosted on the target Azure subscription.
Operational coverage centered on finance and accounting teams across The Ardonagh Group in the United Kingdom, with governance tightened around data feeds from policy systems and application level access controls in Infor SunSystems. The rollout combined configuration, data migration and integration validation to ensure policy administration data reconciled to ERP Financial ledgers.
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ERP Financial | ERP |
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2018 | 2018 |
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The Ardonagh Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, The Ardonagh Group implemented Benefex OneHub | Benefits as its Benefits Administration platform. The deployment targeted the Group Reward function and was positioned to support administrators, HR business partners, managers and employees across the company’s c.10,000 headcount and 150+ locations in the UK and international markets.
The Benefex OneHub | Benefits implementation focused on configuration of flexible benefits and portal content management, self service enrollment and life event administration, and benefits lifecycle workflows such as eligibility rules and enrollment windows. The deployment emphasized communications management to enable the Reward team and Benefits Consultants to create and maintain accurate portal messaging and plan wording. Category aligned capabilities implemented included participant record management, benefit elections tracking, audit and reporting exports, and role based access controls to meet internal governance requirements.
Operational ownership rested with the central Reward team reporting into the Head of Reward and Senior Benefits Manager, with benefits administration tasks coordinated across local HR teams and managers in business units. Day to day usage covered administration of pensions, group income protection, group life, critical illness and voluntary benefits, reflecting the skills and responsibilities outlined for the Benefits Consultant role.
Governance was structured around defined benefits cycle processes and timeframes for annual enrollment and situational changes, with Benefits Consultants responsible for portal content accuracy, employee communications and adherence to confidentiality and compliance standards. Training, documentation and role definitions supported administrative accuracy and the ability to manage workloads in a complex, fast paced insurance group environment.
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Core HR | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2016 | 2016 |
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The Ardonagh Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acturis | Legacy | Acturis Insurance Platform | Insurance ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, The Ardonagh Group implemented Acturis Insurance Platform as its core Insurance ERP to support broking and customer service operations. The deployment targeted commercial and personal lines workflows across broking teams, with operational use documented in Hedge End and Southampton offices where Senior Account Handlers and Broking Managers referenced the Acturis computer systems in their daily responsibilities.
The Ardonagh Group configured Acturis Insurance Platform to manage multi-class policy administration consistent with Insurance ERP capabilities, including quoting and rating for personal motor, household, combined business and fleet lines, renewal processing, and document management. Configuration emphasis aligned to broker management and premium negotiation workflows, and the platform was used to prepare client engagement materials by account executives and customer service staff.
Operational coverage centered on broking, commercial customer service, underwriting support and account management functions across the group’s retail broking sites. The Acturis Insurance Platform was embedded in routine customer interactions and insurer negotiation activities, reflecting integration into frontline sales and service processes.
Governance and adoption followed role based access and process standardization for account handlers and broking managers, accompanied by day to day operational usage noted in 2019 job responsibilities. The Ardonagh Group continued to rely on the Acturis Insurance Platform within account management and client engagement workflows, positioning the Acturis Insurance Platform as a backbone system for broking operations.
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The Ardonagh Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2017 |
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The Ardonagh Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2017 |
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Call Center, Customer Support | CRM |
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2016 | 2017 |
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Call Tracking and Recording | CRM |
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2016 | 2017 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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The Ardonagh Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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The Ardonagh Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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The Ardonagh Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2020 | 2020 |
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The Ardonagh Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Ardonagh Group
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Chief Operations and Technology Officer | CXO | IT | |
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Communications and Corporate Affairs Director | Director | Marketing | |
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Senior Channels and Content Manager | Manager | Marketing | |
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Communications and Trust Manager | Manager | Marketing | |
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Chief Technology Officer, Ardonagh Advisory | CXO | IT | |
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Head of Strategic Client Relations | Director | Customer Service | |
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Chief Commercial Officer | CXO | Finance | |
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Chief Digital Officer (CDO) | CXO | IT | |
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Application Development Manager | Manager | IT | |
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Senior Quality Assurance Engineer | Non Manager | R&D | |
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Application Manager | Manager | IT | |
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Infrastructure Project Manager | Manager | IT | |
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Senior Cloud Engineer | Non Manager | IT | |
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IT Change And Release Manager | Manager | IT | |
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Apps Being Evaluated by The Ardonagh Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Ardonagh Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Ardonagh Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Ardonagh Group Technographics
The Ardonagh Group is a Insurance organization based in United Kingdom,
with around 10000 employees and annual revenues of $2.00 billion.
The Ardonagh Group operates a diverse technology stack with applications such as
Infor SunSystems, Benefex OneHub | Benefits and Acturis Insurance Platform,
covering areas like ERP Financial, Benefits Administration and Insurance ERP.
The Ardonagh Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Benefex, a Zellis Company and Acturis.
The Ardonagh Group recently adopted applications including
Microsoft Azure DevOps Server in 2020, HashiCorp Terraform in 2020 and Microsoft Azure NetApp Files in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Ardonagh Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Ardonagh Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Ardonagh Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.