The Athenaeum Hotel & Residences
116 Piccadilly,
London, W1J 7BJ,
United Kingdom
London, W1J 7BJ,
United Kingdom
44 20 7499-3464
Leisure and Hospitality
The Athenaeum Hotel & Residences Technographics
The Athenaeum Hotel & Residences Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Athenaeum Hotel & Residences and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 148 The Athenaeum Hotel & Residences employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Athenaeum Hotel & Residences has purchased the following applications: Sage Snowdrops HR for Core HR in 2002, Sojern for Guest Management in 2017, Workplace by Facebook for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Athenaeum Hotel & Residences is running and its propensity to invest more and deepen its relationship with Sage , IRIS Software , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Athenaeum Hotel & Residences revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Athenaeum Hotel & Residences intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Athenaeum Hotel & Residences Tech Stack and Enterprise Applications
The Athenaeum Hotel & Residences HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Snowdrops HR | Core HR | HCM | n/a | 2002 | 2002 |
In 2002, The Athenaeum Hotel & Residences implemented Sage Snowdrops HR as its Core HR system to centralize HR administration across the Mayfair hotel and apartments. The initial rollout covered HR administration for roughly 130 employees and was positioned to support recruitment-heavy operations and supervisory hiring workflows managed by the HR Coordinator and reporting into the HR Manager or Group HR Director.
Sage Snowdrops HR was configured to support core personnel functions including recruitment workflows, onboarding and induction scheduling, statutory fire and safety training delivery, performance management and career development administration, employee benefits tracking, and disciplinary and grievance case management. The Athenaeum used the Sage Snowdrops HR application to generate monthly statistical and analytical HR reports and to assist with preparation and management of the annual HR budget.
Operational coverage extended across hotel and apartment staffing, with the HR Coordinator using Sage Snowdrops HR to process recruitment up to supervisory level and to run recurring training and induction programs. The system supported ongoing HR administration tasks and served as the primary record of employee relations activities, training attendance, and personnel documentation.
Governance and process changes included formalizing recruitment and induction procedures within the HR system, instituting monthly HR reporting routines to inform management, and embedding case workflows for disciplinary and grievance matters. Sage Snowdrops HR thus became the foundation for the Athenaeum Hotel & Residences Core HR function and day to day personnel administration.
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Payroll | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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The Athenaeum Hotel & Residences ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, The Athenaeum Hotel & Residences deployed Sojern on its website to support Guest Management. The implementation positioned Sojern as a web-facing guest acquisition and engagement layer operating from the hotel website, centralizing online touchpoints for guest interaction and booking funnel monitoring.
Sojern was configured to capture website behavior and funnel signals consistent with Guest Management capabilities, including audience segmentation, campaign orchestration, and guest profile enrichment. Configuration emphasized web tag deployment and event tracking across booking pages to surface behavioral signals for marketing and reservation workflows.
Operational coverage focused on marketing and reservations functions, with governance centered on data capture workflows, campaign management, and alignment between digital guest engagement and front-office processes. The rollout remained website-centric, using Sojern to unify online guest engagement and to drive consistent guest-facing messaging through the hotel website.
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Hotel Property Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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The Athenaeum Hotel & Residences Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 The Athenaeum Hotel & Residences implemented Workplace by Facebook as a Collaboration platform to consolidate internal communications across its hotel, residences, and corporate functions supporting roughly 148 employees. The deployment centered on a single-site operational footprint within the hospitality organization, with the application provisioned for frontline staff, back-office operations, and guest services teams.
Workplace by Facebook was configured to deliver core Collaboration capabilities, including departmental and cross-functional groups, real-time chat and messaging, news feed announcements, and file sharing for operational procedures and policies. Administrative and content moderation controls were established to manage group creation and publishing, and mobile access was enabled to support shift-based staff and on-property usage.
The implementation also surfaces Workplace by Facebook elements on the public website, using embedded access points and links to centralize employee entry to the collaboration environment. Governance has been oriented around role-based administration and moderated group governance to maintain operational controls over communications and knowledge sharing.
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The Athenaeum Hotel & Residences SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2015 | 2015 |
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The Athenaeum Hotel & Residences CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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The Athenaeum Hotel & Residences ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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The Athenaeum Hotel & Residences IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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The Athenaeum Hotel & Residences CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at The Athenaeum Hotel & Residences
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Apps Being Evaluated by The Athenaeum Hotel & Residences Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Athenaeum Hotel & Residences IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Athenaeum Hotel & Residences digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Athenaeum Hotel & Residences Technographics
The Athenaeum Hotel & Residences is a Leisure and Hospitality organization based in United Kingdom,
with around 148 employees and annual revenues of $22.0 million.
The Athenaeum Hotel & Residences operates a diverse technology stack with applications such as
Sage Snowdrops HR, Sojern and Workplace by Facebook,
covering areas like Core HR, Guest Management and Collaboration.
The Athenaeum Hotel & Residences has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Sojern and Facebook.
The Athenaeum Hotel & Residences recently adopted applications including
Freshservice in 2021, Google Cloud Platform (GCP) in 2021 and Workplace by Facebook in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Athenaeum Hotel & Residences’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Athenaeum Hotel & Residences’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Athenaeum Hotel & Residences technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.