Boynton Beach, 33472, FL,
United States
The Axiom Group Technographics
The Axiom Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Axiom Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 The Axiom Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Axiom Group has purchased the following applications: Salesforce Service Cloud for Customer Support in 2015, Data Foundry Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Axiom Group is running and its propensity to invest more and deepen its relationship with Salesforce , Data Foundry , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Axiom Group revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Axiom Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Axiom Group Tech Stack and Enterprise Applications
The Axiom Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Salesforce Sales Cloud | Salesforce Service Cloud | Customer Support | CRM | Direct from vendor | 2015 | 2015 |
In 2015, The Axiom Group migrated from Salesforce Sales Cloud to Salesforce Service Cloud to centralize customer support operations under the Customer Support category. The implementation targeted support and client services workflows for the 80 person professional services firm based in the United States, delivered as a cloud hosted solution.
Configuration work centered on Salesforce Service Cloud capabilities including case management, knowledge management, a unified service console, and automated routing and SLA workflows. The project incorporated service process templates, case assignment rules, custom case record types, and knowledge article lifecycle controls to align support intake with the firm’s client management practices.
Because the prior system was Salesforce Sales Cloud, the deployment retained a synchronized account and contact model using native Salesforce data alignment to preserve account hierarchies and opportunity visibility between sales and service. Integrations used vendor delivered connectivity to enable email to case, contact synchronization, and shared reporting across sales and service functions.
The deployment was provisioned direct from vendor, with governance established through centralized Salesforce administration, role based access controls, and a documented change control process to manage configuration updates. Operational rollout emphasized standardizing intake and escalation processes across client services and account management, with staged enablement for agents and administrators.
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The Axiom Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Data Foundry | Legacy | Data Foundry Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, The Axiom Group deployed Data Foundry Cloud to host its public website. The Axiom Group implemented Data Foundry Cloud as an Application Hosting and Computing Services solution to provide managed web hosting and compute capacity for its external-facing site. The deployment is oriented around cloud-hosted web servers and storage provisioned to serve site content and sustain web operations.
The implementation uses capabilities typical of Application Hosting and Computing Services, including virtualized compute, scalable storage, and platform-level infrastructure management to support content delivery and uptime for marketing and client-facing functions. Configuration and operational responsibility is focused on web operations and IT oversight to manage site content, hosting settings, and platform provisioning. Integrations visible from the implementation are limited to the corporate website being served from Data Foundry Cloud, with no additional named backend systems specified.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at The Axiom Group
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Apps Being Evaluated by The Axiom Group Executives
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