Norcross, 30093, GA,
United States
The Bakery Cos. Technographics
The Bakery Cos. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Bakery Cos. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 The Bakery Cos. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Bakery Cos. has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2018, TELUS AFS Bakers Dozen for Food and Beverage ERP in 2017, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Bakery Cos. is running and its propensity to invest more and deepen its relationship with Sage , TELUS , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Bakery Cos. revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Bakery Cos. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Bakery Cos. Tech Stack and Enterprise Applications
The Bakery Cos. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, The Bakery Cos. implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial system to centralize vendor master and accounts payable functions. The deployment focused on configuring the vendor address file and related master data structures within Sage Business Cloud X3, aligning finance and procurement workflows under the ERP Financial application rather than point solutions. Sage Business Cloud X3 was used to capture tax identifiers and to structure vendor records for downstream procure-to-pay processing.
Operationally the finance and procurement teams instituted a formal vendor onboarding control that required collection of W-9 forms for new suppliers before setup in the vendor address file in Sage Business Cloud X3. Configuration work emphasized vendor master fields, tax documentation capture, and validation checkpoints to prevent activation of incomplete supplier records, supporting accounts payable and supplier management workflows. Governance changes included codified vendor setup procedures and cross-functional approvals between purchasing and finance to maintain vendor data integrity within the ERP Financial environment.
|
The Bakery Cos. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TELUS | Legacy | TELUS AFS Bakers Dozen | Food and Beverage ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, The Bakery Cos. deployed TELUS AFS Bakers Dozen as its Food and Beverage ERP to support finance and customer billing operations. The implementation targeted the company's centralized accounting function for a U.S. retail bakery operator with about 300 employees and $35,000,000 in revenue.
TELUS AFS Bakers Dozen was configured to manage core accounts receivable and invoicing workflows and to orchestrate order to cash processing. Functional modules implemented included customer invoicing, payment application, customer account management, and receivables control, reflecting standard Food and Beverage ERP capabilities.
Operationally the deployment covered finance and billing teams responsible for customer invoicing and collections, where staff prepared invoices for customers and applied payments to customer accounts in Bakers Dozen. Governance concentrated on standardizing billing procedures and accounts receivable posting rules to ensure consistent invoice generation and payment posting across the company's retail sites.
|
The Bakery Cos. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, The Bakery Cos. implemented LiveChat on its public website to introduce Chatbots and Conversational AI capabilities for customer-facing interactions. The Bakery Cos. is a United States retail business with approximately 300 employees and $35,000,000 in revenue, and the LiveChat deployment was embedded in site pages to capture online inquiries and support e-commerce flows.
The implementation configured the LiveChat widget for live messaging, canned responses, chat routing to customer service agents, and transcript capture to support customer support and online sales workflows. Governance focused on agent onboarding, conversational script maintenance, and operationalizing chat as a front-line digital support channel, with conversational configuration managed in the LiveChat admin console and operational handoffs integrated into existing customer service processes.
|
The Bakery Cos. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
The Bakery Cos. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
The Bakery Cos. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
The Bakery Cos. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at The Bakery Cos.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Bakery Cos. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||