Union, 24983, WV,
United States
The Bank of Monroe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Bank of Monroe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 The Bank of Monroe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Bank of Monroe has purchased the following applications: CSI NuPoint for Core Banking in 2022, CSI Teller Capture for Intelligent Document Processing in 2023, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Bank of Monroe is running and its propensity to invest more and deepen its relationship with CSI , DotNetNuke , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Bank of Monroe revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Bank of Monroe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSI | Legacy | CSI NuPoint | Core Banking | ERP Services and Operations | n/a | 2022 | 2023 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSI | Legacy | CSI Teller Capture | Intelligent Document Processing | Content Management | n/a | 2023 | 2024 |
In 2023 The Bank of Monroe implemented CSI Teller Capture as part of its NuPoint core deployment to strengthen teller and deposit operations. CSI Teller Capture is an Intelligent Document Processing application deployed to standardize check image capture, automated OCR and MICR recognition, and digital deposit intake across the bank’s retail workflow.
Deployment architecture centers on CSI Teller Capture integrated directly with the NuPoint core for item posting and archival, providing automated batching, image validation, and exception routing into teller and back-office workflows. Functional capabilities implemented include high-resolution image capture at the teller, automated data extraction and indexing, configurable business rules for item acceptance, and a centralized queue for exception handling and item research.
Operational scope targets teller and deposit functions across the bank’s U.S. retail footprint, with governance structured around role based access, exception escalation procedures, and streamlined deposit reconciliation processes. The rollout in mid 2023 aligns with CSI’s August 2023 announcement that the NuPoint suite and its teller capture feature are intended to help the bank attract younger account holders, accelerate digital services, and simplify back-end operations.
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Web Content Management | Content Management |
|
2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2018 | 2018 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||