The Benevolent Society
2E Wentworth Park Road, Glebe,
Sydney, 2037, NSW,
Australia
Sydney, 2037, NSW,
Australia
61 8 0023-6762
Non Profit
The Benevolent Society Technographics
The Benevolent Society Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Benevolent Society and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1670 The Benevolent Society employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Benevolent Society has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2016, Frontier Software HR21 for Employee Self Service in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Benevolent Society is running and its propensity to invest more and deepen its relationship with Microsoft , Frontier Software , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Benevolent Society revenues, which have grown to $147.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Benevolent Society intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Benevolent Society Tech Stack and Enterprise Applications
The Benevolent Society ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, The Benevolent Society implemented Microsoft Dynamics GP as its core ERP Financial application. The deployment established Microsoft Dynamics GP for central finance operations supporting the organisation's Sydney NSW finance team.
Configuration emphasized accounts payable and payment processing workflows, using Microsoft Dynamics GP to post transactions to journals and ledgers, manage end of month procedures, process staff expense claims, client and carer reimbursements, and administer corporate credit card activity. The implementation supported payment run preparation and checking, invoice coding and matching, and enforcement of Financial Delegations as part of routine accounting operations.
Microsoft Dynamics GP was integrated with TCM and CM4 to process ageing and disability invoices, and with SharePoint to intake day to day operational invoices and match purchase orders, creating a hybrid invoice capture and matching architecture. Operational coverage focused on Finance, Accounts Payable and Procurement functions based at the Sydney NSW site, with workflows for supplier query resolution and payment scheduling coordinated through GP.
Governance and control processes were implemented around the accounts payable module, including quarterly internal audits directed by the Finance Manager, supplier statement reconciliation, and escalation procedures for outstanding payments. Routine responsibilities documented against Microsoft Dynamics GP include sorting, coding and matching invoices, setting invoices up for payment in accordance with terms, posting transactions to ledgers, and assisting with end of period journals and payment runs.
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The Benevolent Society HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software HR21 | Employee Self Service | HCM | n/a | 2018 | 2018 |
In 2018 The Benevolent Society implemented Frontier Software HR21 to provide Employee Self Service capabilities across its national payroll operations. The deployment supported a national payroll function for two legal entities covering approximately 1,800 employees across all Australian states, operating on fortnightly payroll cycles and managed by a payroll team of five.
Frontier Software HR21 was configured to handle payroll-centric HR workflows including timesheet lodgement for selected centres, new starter entry, position and hours amendments, staff leave transactions, terminations, salary sacrificing, and superannuation processing. Payroll officers used HR21 for data input and validation and to manage ATO and Centrelink interactions alongside routine payroll enquiries, with the system design emphasizing validation rules and payroll run controls for fortnightly processing.
The operational environment included Chris 21 alongside Frontier Software HR21, and HR21 was used in conjunction with a workforce ticketing system to manage employee queries and case workflows. Governance focused on a centralized national payroll function supporting HR and payroll administration across states, with payroll officers and ticket-driven processes enforcing operational controls and transactional accountability.
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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The Benevolent Society Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, The Benevolent Society deployed Microsoft 365 to establish a cloud-first Collaboration platform across the organization. The Microsoft 365 implementation is cited on the organization website and was provisioned to support an employee base of approximately 1670 staff in Australia.
The deployment emphasized core Collaboration capabilities within Microsoft 365, including cloud email, document libraries, team chat and file sync services commonly delivered through Exchange Online, SharePoint Online, Microsoft Teams and OneDrive. Configuration work included tenant-level user provisioning, role based access patterns and creation of collaboration spaces for program and corporate teams.
Operational coverage extended across internal communications, document management and cross-functional collaboration, aligning Microsoft 365 Collaboration tooling with corporate services and program delivery functions. The public website references Microsoft 365 usage, indicating at least surface level integration or alignment between external digital channels and the internal collaboration tenancy.
Governance focused on centralized tenant administration, information governance controls and adoption workflows to standardize collaboration patterns and records management. The implementation narrative centers on Microsoft 365 as the primary Collaboration platform for The Benevolent Society and reflects a SaaS tenancy approach to enterprise collaboration.
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The Benevolent Society Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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The Benevolent Society CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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The Benevolent Society ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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The Benevolent Society PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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The Benevolent Society IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Benevolent Society
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director, People, Learning and Engagement | Director | HR | |
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Manager Payroll | Manager | Finance | |
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Head of Payroll / Payroll Officer / Or Higher | Director | Finance | |
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Acting Chief Financial Officer | CXO | Finance | |
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Senior Financial Accountant | Manager | Finance | |
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Director, Information Technology | Director | IT | |
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Senior Payroll Officer | Director | HR | |
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Director, Human Resources | Director | HR | |
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Executive Director, People & Organisational Development | Director | HR | |
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Finance Manager | Manager | Finance | |
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Executive Director, People & Culture | Director | HR | |
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Payroll Officer | Manager | HR | |
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Manager HR Operations and Talent Acquisition | Manager | HR | |
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Human Resources Business Partner | Director | HR | |
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Manager, People & Culture Projects | Manager | HR | |
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Apps Being Evaluated by The Benevolent Society Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Benevolent Society IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Benevolent Society digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Benevolent Society Technographics
The Benevolent Society is a Non Profit organization based in Australia,
with around 1670 employees and annual revenues of $147.0 million.
The Benevolent Society operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Frontier Software HR21 and Microsoft 365,
covering areas like ERP Financial, Employee Self Service and Collaboration.
The Benevolent Society has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Frontier Software.
The Benevolent Society recently adopted applications including
Atlassian Jira Service Desk in 2021, DigitalOcean Droplets in 2021 and Martian Logic Recruiting (ex MyRecruitmentPlus) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Benevolent Society’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Benevolent Society’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Benevolent Society technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.