The Car Group
18500 Studebaker Road,
Cerritos, 90703, CA,
United States
Cerritos, 90703, CA,
United States
1 562-345-9100
Retail
The Car Group Technographics
The Car Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Car Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 The Car Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Car Group has purchased the following applications: JazzHR by Employ for Recruiting, Applicant Tracking System in 2015, Dealertrack F&I for Dealership Management in 2019, Dealer Inspire Conversations for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Car Group is running and its propensity to invest more and deepen its relationship with Employ , Hireology , Cox Automotive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Car Group revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Car Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Car Group Tech Stack and Enterprise Applications
The Car Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | JazzHR by Employ | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, The Car Group implemented JazzHR by Employ as its Recruiting,Applicant Tracking System. The implementation embedded JazzHR by Employ on the public careers page to capture website applicants and to centralize candidate intake for the dealership group, aligning the application flow with hiring workflows used by retail operations.
Configured modules include job posting and distribution, custom application forms, resume parsing, candidate pipeline management, interview scheduling and offer workflow, providing structured applicant tracking and role based review for hiring managers. The deployment focused on direct website integration to collect applicants, consolidated applicant records for HR review, and established standardized hiring workflows and access controls to govern recruiter and manager activity.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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The Car Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | Dealertrack F&I | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, The Car Group implemented Dealertrack F&I on its public website to extend digital finance and insurance workflows. Dealertrack F&I is used within a Dealership Management context to support finance and insurance business functions, providing customer-facing application intake, menu presentation, and electronic contracting capabilities embedded in the dealer web experience.
The deployment concentrates on F&I and sales operations at the dealership site, routing web-originated credit applications and disclosures into in-dealership F&I workflows and aligning online menu presentation with in-person contracting processes. Integration is implemented on the website to capture customer data and document workflows for Dealertrack F&I, while governance centers on dealer F&I process alignment, usage policies for online-originated deals, and operational coordination between web channels and showroom F&I teams.
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The Car Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dealer Inspire | Legacy | Dealer Inspire Conversations | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 The Car Group implemented Dealer Inspire Conversations on its public website. Dealer Inspire Conversations is a Chatbots and Conversational AI application deployed to the customer-facing digital storefront to provide automated and live conversational engagement for online shoppers. The deployment is visible on the dealership domain and serves as the primary web-based conversational entry point for visitors.
The implementation centered on configuring conversational flows, lead capture prompts, and session routing consistent with Chatbots and Conversational AI functional patterns. Dealer Inspire Conversations was embedded as a web widget that presents conversational UI, captures contact and intent data, and orchestrates structured leads into the dealer's downstream sales and service processes. Configuration emphasized scripted engagement and automated handoff rules between bot-driven responses and human agents.
Operational coverage focused on customer-facing sales and marketing workflows for the dealership, affecting online shopper engagement and lead qualification activities. Governance and ongoing optimization responsibilities are aligned with the dealership digital experience and marketing functions, who manage conversational script updates, monitoring, and iterative tuning based on session analytics.
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The Car Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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The Car Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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The Car Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Sales Analytics | CRM |
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2021 | 2021 |
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The Car Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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The Car Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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The Car Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Car Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Car Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Car Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Car Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Car Group Technographics
The Car Group is a Retail organization based in United States,
with around 1800 employees and annual revenues of $200.0 million.
The Car Group operates a diverse technology stack with applications such as
JazzHR by Employ, Dealertrack F&I and Dealer Inspire Conversations,
covering areas like Recruiting, Applicant Tracking System, Dealership Management and Chatbots and Conversational AI.
The Car Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Employ, Cox Automotive and Dealer Inspire.
The Car Group recently adopted applications including
Dealer Inspire Conversations in 2021, About Livefyre in 2021 and Foureyes in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Car Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Car Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Car Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.