Canterbury, CT1 2BG,
United Kingdom
The City Church Technographics
The City Church Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The City Church and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 The City Church employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The City Church has purchased the following applications: Microsoft 365 for Collaboration in 2019, Subsplash One for Community Management in 2020, Intuit Mailchimp Mandrill for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The City Church is running and its propensity to invest more and deepen its relationship with Microsoft , Subsplash , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The City Church revenues, which have grown to $70.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The City Church intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The City Church Tech Stack and Enterprise Applications
The City Church Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, The City Church implemented Microsoft 365 under the Collaboration category. The City Church uses Microsoft 365 on their website and within internal operations, with Microsoft 365 providing the core Collaboration functionality for staff communication and content distribution.
The deployment follows a cloud-first Microsoft 365 architecture scaled to a small staff of roughly 10 in the United Kingdom, leveraging common Collaboration capabilities such as SharePoint for web and intranet content hosting, Exchange for email, OneDrive for document storage, and Teams for internal coordination. Operational coverage focuses on communications, website content publishing, volunteer coordination, and administrative workflows, with governance concentrating on account provisioning, content publishing controls, and basic collaboration policy enforcement tied to the website integration.
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The City Church CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Subsplash | Legacy | Subsplash One | Community Management | CRM | n/a | 2020 | 2020 |
In 2020, The City Church implemented Subsplash One on its website as a Community Management solution. The deployment uses Subsplash One as a cloud hosted, SaaS-driven front end embedded in the church web presence to centralize congregation engagement, content publishing, and event visibility for a small staff and volunteer base.
Configuration focused on Community Management capabilities typical for faith-based organizations, including member and group management, event registration and RSVPs, content delivery for sermons and resources, and in-app messaging and notifications. Operational scope covers the church administration and ministry teams working with a congregation in the United Kingdom, with administration and editorial governance assigned to staff and volunteer leaders to manage content workflows and community communications.
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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The City Church PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, The City Church implemented Intuit Mailchimp Mandrill for Transactional Email on their website. The City Church uses Intuit Mailchimp Mandrill for Transactional Email to deliver website-triggered communications such as registration confirmations and notification workflows, integrating the service into the site's outbound mail layer. The implementation emphasized configuring SMTP and API endpoints, building and versioning HTML templates, and enabling event webhooks for deliveries, bounces and complaint reporting. These capabilities align with standard transactional email functionality including template management, SMTP API delivery, webhook events, and delivery analytics.
Configuration and operational governance focused on authenticated sending, specifically sending domain setup with SPF and DKIM, API key management, and template ownership for consistent messaging. Management of mail flows and template changes was centralized within communications and web administration, with routine monitoring for suppression lists and bounce handling. The implementation served the website operational scope and the communications business function, providing an embedded transactional email layer via Intuit Mailchimp Mandrill.
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The City Church IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The City Church
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by The City Church Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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