Little Torch Key, 33042, FL,
United States
Little Palm Island Resort & Spa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Little Palm Island Resort & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Little Palm Island Resort & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Little Palm Island Resort & Spa has purchased the following applications: Actabl ALICE Suite for Hospitality ERP in 2019, Microsoft 365 for Collaboration in 2015, Wufoo Forms for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Little Palm Island Resort & Spa is running and its propensity to invest more and deepen its relationship with Actabl , Infor , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Little Palm Island Resort & Spa revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Little Palm Island Resort & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Actabl | Legacy | Actabl ALICE Suite | Hospitality ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Little Palm Island Resort & Spa implemented Actabl ALICE Suite as its Hospitality ERP to manage front desk and guest operations across its Little Torch Key property. Actabl ALICE Suite was provisioned to support check in workflows, guest communications, and folio and payment handling for on property transactions.
The implementation centered on front desk and guest services capabilities, with configuration for guest arrival and departure processes, real time messaging, and folio adjustments. Actabl ALICE Suite supported ALICE texts along with phone and email communication channels used by front desk agents to welcome guests, explain facilities, accept payments, and update guest folios.
Operational coverage explicitly included coordination of transportation logistics, where front desk staff used ALICE texts and calls to coordinate with ferry captains, seaplane operators, and car services. The deployment served Front Desk, Guest Services, and finance facing transaction workflows, and was configured to be accessible by property devices for on site staff use.
Governance and workflow changes concentrated on centralizing transportation requests and guest issue handling through the Actabl ALICE Suite messaging and tasking features, standardizing how front desk agents log and adjust folios. Training and procedural updates emphasized using Actabl ALICE Suite for communication, payment capture, and guest issue resolution to ensure consistent operational handling at the resort.
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Real Estate Property Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wufoo | Legacy | Wufoo Forms | Customer Experience | CRM | n/a | 2018 | 2018 |
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Social Media Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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