The Doyle Collection
156 Pembroke Road, Ballsbridge,
Dublin, D04 HP48,
Ireland
Dublin, D04 HP48,
Ireland
353 1 607-0070
Leisure and Hospitality
The Doyle Collection Technographics
The Doyle Collection Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Doyle Collection and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 The Doyle Collection employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Doyle Collection has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Benefex OneHub | Reward and Recognition for Employee Recognition and Rewards Management in 2018, SABRE Synxis Guest Connect for Reservation and Booking Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Doyle Collection is running and its propensity to invest more and deepen its relationship with Microsoft , Benefex, a Zellis Company , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Doyle Collection revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Doyle Collection intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Doyle Collection Tech Stack and Enterprise Applications
The Doyle Collection ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | SAP ERP ECC 6.0 | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, The Doyle Collection implemented Microsoft Dynamics NAV as its ERP Financial system. The deployment replaced SAP ERP ECC 6.0 and was executed with implementation partner Ciall, with the project delivered on time and on budget.
The implementation focused on core finance modules including general ledger, accounts payable, accounts receivable, cash management, fixed assets and financial reporting, configured to support consolidated accounting and statutory reporting for The Doyle Collection's Ireland operations and corporate finance function. Microsoft Dynamics NAV was configured to centralize chart of accounts management, automate transaction postings and support period close workflows consistent with ERP Financial best practices.
Data migration from SAP ERP ECC 6.0 was performed to preserve transactional and master data, accompanied by role based security, audit trail configuration and end user training to align operational processes with the new system. Ciall managed project governance and cutover activities, enabling a controlled rollout and go live within the planned time and budget constraints.
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The Doyle Collection HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2018 | 2018 |
In 2018 The Doyle Collection deployed Benefex OneHub | Reward and Recognition to establish an employee-facing recognition and rewards portal. The deployment used Benefex OneHub | Reward and Recognition as a web-embedded platform aligned to Employee Recognition and Rewards Management, accessible via a branded portal at doylecollectionroi.wrkit.com/login.
The implementation configured category-standard capabilities including peer-to-peer recognition workflows, manager nomination and approval flows, a points-based rewards catalog and HR administration and reporting functionality. Benefex OneHub | Reward and Recognition was provisioned to support role-based access for HR administrators and line managers, and to surface social recognition feeds and redemption options through the company's site.
Operational coverage was company-wide for The Doyle Collection, supporting approximately 1,200 employees. Governance was structured around HR-led program administration with manager-level approval controls and role-based administration to manage recognition policies, user accounts and ongoing catalog updates.
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The Doyle Collection ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 The Doyle Collection implemented SABRE Synxis Guest Connect as its customer-facing booking engine. SABRE Synxis Guest Connect in the Reservation and Booking Management category is embedded on The Doyle Collection website to manage direct bookings and the online reservation flow.
The implementation focused on standard reservation and booking management capabilities, including search and availability, real-time booking capture, guest profile collection, and confirmation messaging. The SABRE Synxis Guest Connect booking widget and booking engine were configured to present room availability and rate plans to website visitors, supporting single room and multi-night reservations in a unified booking interface.
Operational responsibility centers on e-commerce and reservations workflows, with the application used to centralize direct booking handling and align online rate presentation with property-facing operations. Governance activities emphasize centralized control of online booking content and booking workflow, with configuration and operational ownership assigned to the revenue and reservations teams to maintain consistent web-based booking experiences.
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The Doyle Collection CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2002 | 2002 |
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The Doyle Collection PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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The Doyle Collection IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at The Doyle Collection
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Group HR Manager | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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Director of Finance | Director | Finance | |
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Financial Controller | Director | Finance | |
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Group Finance & HRIS Manager | Director | Finance | |
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Assistant Financial Controller | Director | Finance | |
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Apps Being Evaluated by The Doyle Collection Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Doyle Collection IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Doyle Collection digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Doyle Collection Technographics
The Doyle Collection is a Leisure and Hospitality organization based in Ireland,
with around 1200 employees and annual revenues of $180.0 million.
The Doyle Collection operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Benefex OneHub | Reward and Recognition and SABRE Synxis Guest Connect,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Reservation and Booking Management.
The Doyle Collection has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Benefex, a Zellis Company and SABRE.
The Doyle Collection recently adopted applications including
SABRE Synxis Guest Connect in 2021, Amazon EC2 in 2021 and DigitalOcean Spaces in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Doyle Collection’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Doyle Collection’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Doyle Collection technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.