The Edgewater
1001 Wisconsin Place,
Madison, 53703, WI,
United States
Madison, 53703, WI,
United States
1 608-535-8200
Leisure and Hospitality
The Edgewater Technographics
The Edgewater Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Edgewater and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 The Edgewater employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Edgewater has purchased the following applications: Infor SunSystems for ERP Financial in 2014, SABRE Synxis Guest Connect for Reservation and Booking Management in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Edgewater is running and its propensity to invest more and deepen its relationship with Infor , SABRE , MINDBODY or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Edgewater revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Edgewater intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Edgewater Tech Stack and Enterprise Applications
The Edgewater ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, The Edgewater implemented Infor SunSystems as its ERP Financial application to centralize hospitality financial management across corporate finance and property level accounting. The Edgewater selected Infor SunSystems to gain an integrated, industry specific application for financial management tailored to leisure and hospitality operations.
Deployment emphasized core financial modules within Infor SunSystems, including general ledger, accounts payable, accounts receivable, cash management, fixed assets, and financial reporting, configured to support multiple entity accounting across the hotel and related business units. Configuration activities standardized the chart of accounts and instituted automated period close workflows, role based controls, and structured financial reporting templates aligned to hospitality revenue streams. Infor SunSystems was provisioned to handle billing, expense allocation, fixed asset depreciation, and consolidated financial close processes.
Operational coverage encompassed The Edgewater finance organization and property accounting teams within the United States, with a phased rollout to align bookkeeping, month end close, and audit preparation processes. Governance focused on centralized month end procedures, segregation of duties, and formal sign off workflows to improve transaction traceability and control. The implementation positioned The Edgewater to use Infor SunSystems as the single source for ERP Financial data and reporting across its hospitality business.
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The Edgewater ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, The Edgewater deployed SABRE Synxis Guest Connect as its Reservation and Booking Management platform on its public website. The implementation concentrated on enabling direct online bookings through the hotel's web booking flow and on-site reservations capture, routing guest reservations from the website into centralized booking records used by the property.
SABRE Synxis Guest Connect was configured to provide a web booking engine with real-time availability, rate and inventory controls, booking confirmation workflows, and guest profile capture to support front desk and reservations operations. Operational coverage was limited to the website sales channel and the hotel’s reservations and front office functions, with configuration governance focused on rate plans, booking rules, and reservation handling workflows to align online bookings with on-property operations.
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Salon Management | ERP Services and Operations |
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2018 | 2018 |
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The Edgewater Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, The Edgewater implemented Microsoft 365 for Collaboration to centralize cloud productivity across its property and corporate teams. The Edgewater uses Microsoft 365 on their website, positioning the application as the primary collaboration platform for email, document coauthoring, and internal communications tied to site content workflows.
The Microsoft 365 deployment is configured as a cloud-hosted productivity suite, leveraging email and cloud file storage, document collaboration, and real-time communication capabilities typical of the Collaboration category. Operational coverage targets front-office operations, marketing and reservations, and corporate back-office functions, with administrative controls and directory based identity management used to govern access and content workflows. The Edgewater Microsoft 365 Collaboration implementation links staff collaboration tooling with website content and staff-facing processes, creating a unified collaboration layer for business functions across the property.
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The Edgewater CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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The Edgewater IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at The Edgewater
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Accounting | Director | Finance | |
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SVP and COO | VP | Operations | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by The Edgewater Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Edgewater IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Edgewater digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Edgewater Technographics
The Edgewater is a Leisure and Hospitality organization based in United States,
with around 350 employees and annual revenues of $40.0 million.
The Edgewater operates a diverse technology stack with applications such as
Infor SunSystems, SABRE Synxis Guest Connect and Microsoft 365,
covering areas like ERP Financial, Reservation and Booking Management and Collaboration.
The Edgewater has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, SABRE and Microsoft.
The Edgewater recently adopted applications including
SABRE Synxis Guest Connect in 2019, Intuit Mailchimp in 2019 and Mindbody Booker in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Edgewater’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Edgewater’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Edgewater technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.