AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

The Entertainer Middle East Tech Stack and Enterprise Applications

The Entertainer Middle East AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Machine Learning ML and Data Science Platforms AI Development n/a 2017 2018
In 2017, The Entertainer Middle East deployed Microsoft Azure Machine Learning alongside an Azure powered Data Warehouse to create a cloud analytics foundation. The deployment aligns with the ML and Data Science Platforms category and positions Microsoft Azure Machine Learning as the principal model development and operationalization layer. Implementation focused on standard machine learning workflows, including data ingestion from transaction feeds, feature engineering, experiment tracking, model training and batch scoring. Microsoft Azure Machine Learning was used for model lifecycle management, model versioning and automated deployment to production endpoints to enable repeatable experimentation and operational scoring. The solution connected millions of transaction records stored in the Azure powered Data Warehouse to Microsoft Azure Machine Learning for predictive analytics and insight generation. Operational coverage targeted internal business decision makers and merchant partners around the world, supporting analytics, merchandising and partner reporting business functions. Governance and rollout emphasized model lifecycle controls, controlled access to training datasets and alignment of scored outputs with business workflows, with process changes to accelerate consumption of insights by stakeholders. The Entertainer Middle East indicated the Azure powered Data Warehouse together with Microsoft Azure Machine Learning could be key in unlocking hidden value in transaction records and accelerating delivery of useful information to internal decision makers and merchant partners.
The Entertainer Middle East AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveAdmins Legacy LiveAdmins Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, The Entertainer Middle East implemented LiveAdmins Live Chat as a web-facing customer engagement channel. LiveAdmins Live Chat functions within the Chatbots and Conversational AI category and is embedded on theentertainerme.com to provide synchronous messaging with site visitors. The deployment is web native and focuses on real time customer interactions initiated from the corporate website. Configuration aligns with core Chatbots and Conversational AI capabilities, including a hosted chat widget, an agent console for live operators, canned responses and session routing to manage simultaneous conversations. The implementation likely includes visitor context capture and chat transcripts for post interaction review, consistent with conversational AI workflows. Automation and pre scripted replies are used to accelerate common inquiries, while live agent escalation paths preserve manual handling for complex issues. Operational scope centers on digital engagement and customer service teams serving the United Arab Emirates, with the tool instrumented on public product and promotion pages. Governance includes standard chat handling policies, agent training and SLA oriented response workflows to standardize online conversations. The Entertainer Middle East use of LiveAdmins Live Chat provides a persistent conversational layer on its website, reflecting a category aligned approach to synchronous customer support.
The Entertainer Middle East Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020 The Entertainer Middle East implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the company website and functions as the central Collaboration suite for corporate communication and content access. The deployment leverages core Microsoft 365 services including Exchange Online for corporate email, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and content management, and OneDrive for personal file storage. Identity and access are consolidated within the Microsoft 365 tenant using Azure Active Directory for single sign on and role based administration. Configuration and administration are managed through the Microsoft 365 admin center to maintain tenant level settings and service configurations. Operational coverage targets corporate functions such as marketing, content teams and internal communications across the United Arab Emirates, and the Microsoft 365 footprint is surfaced on the public site to support collaboration and content workflows. Governance is enforced through tenant policies, role based access controls and SharePoint site permissions to manage document lifecycle and publishing. The implementation aligns Microsoft 365 capabilities to standard Collaboration workflows including team spaces, shared document libraries and synchronous communication channels.
The Entertainer Middle East CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Marketing Automation CRM 2014 2014
Tag Management CRM 2020 2020
The Entertainer Middle East ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
The Entertainer Middle East PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
The Entertainer Middle East IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at The Entertainer Middle East

First Name Last Name Title Function Department Email Phone
Head of Technology Director IT
CIO CXO Finance

Apps Being Evaluated by The Entertainer Middle East Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Entertainer Middle East IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Entertainer Middle East digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Entertainer Middle East Technographics
The Entertainer Middle East is a Media organization based in United Arab Emirates, with around 350 employees and annual revenues of $35.0 million.
The Entertainer Middle East operates a diverse technology stack with applications such as Microsoft Azure Machine Learning, LiveAdmins Live Chat and Microsoft 365, covering areas like ML and Data Science Platforms, Chatbots and Conversational AI and Collaboration.
The Entertainer Middle East has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and LiveAdmins.
The Entertainer Middle East recently adopted applications including Microsoft 365 in 2020, Tealium IQ Tag Management in 2020 and Twilio Sendgrid in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates The Entertainer Middle East’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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