Dubai, x,
United Arab Emirates
The Entertainer Middle East Technographics
The Entertainer Middle East Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Entertainer Middle East and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 The Entertainer Middle East employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Entertainer Middle East has purchased the following applications: Microsoft Azure Machine Learning for ML and Data Science Platforms in 2017, LiveAdmins Live Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Entertainer Middle East is running and its propensity to invest more and deepen its relationship with Microsoft , LiveAdmins , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Entertainer Middle East revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Entertainer Middle East intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Entertainer Middle East Tech Stack and Enterprise Applications
The Entertainer Middle East AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Machine Learning | ML and Data Science Platforms | AI Development | n/a | 2017 | 2018 |
In 2017, The Entertainer Middle East deployed Microsoft Azure Machine Learning alongside an Azure powered Data Warehouse to create a cloud analytics foundation. The deployment aligns with the ML and Data Science Platforms category and positions Microsoft Azure Machine Learning as the principal model development and operationalization layer.
Implementation focused on standard machine learning workflows, including data ingestion from transaction feeds, feature engineering, experiment tracking, model training and batch scoring. Microsoft Azure Machine Learning was used for model lifecycle management, model versioning and automated deployment to production endpoints to enable repeatable experimentation and operational scoring.
The solution connected millions of transaction records stored in the Azure powered Data Warehouse to Microsoft Azure Machine Learning for predictive analytics and insight generation. Operational coverage targeted internal business decision makers and merchant partners around the world, supporting analytics, merchandising and partner reporting business functions.
Governance and rollout emphasized model lifecycle controls, controlled access to training datasets and alignment of scored outputs with business workflows, with process changes to accelerate consumption of insights by stakeholders. The Entertainer Middle East indicated the Azure powered Data Warehouse together with Microsoft Azure Machine Learning could be key in unlocking hidden value in transaction records and accelerating delivery of useful information to internal decision makers and merchant partners.
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The Entertainer Middle East AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveAdmins | Legacy | LiveAdmins Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, The Entertainer Middle East implemented LiveAdmins Live Chat as a web-facing customer engagement channel. LiveAdmins Live Chat functions within the Chatbots and Conversational AI category and is embedded on theentertainerme.com to provide synchronous messaging with site visitors. The deployment is web native and focuses on real time customer interactions initiated from the corporate website.
Configuration aligns with core Chatbots and Conversational AI capabilities, including a hosted chat widget, an agent console for live operators, canned responses and session routing to manage simultaneous conversations. The implementation likely includes visitor context capture and chat transcripts for post interaction review, consistent with conversational AI workflows. Automation and pre scripted replies are used to accelerate common inquiries, while live agent escalation paths preserve manual handling for complex issues.
Operational scope centers on digital engagement and customer service teams serving the United Arab Emirates, with the tool instrumented on public product and promotion pages. Governance includes standard chat handling policies, agent training and SLA oriented response workflows to standardize online conversations. The Entertainer Middle East use of LiveAdmins Live Chat provides a persistent conversational layer on its website, reflecting a category aligned approach to synchronous customer support.
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The Entertainer Middle East Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 The Entertainer Middle East implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the company website and functions as the central Collaboration suite for corporate communication and content access.
The deployment leverages core Microsoft 365 services including Exchange Online for corporate email, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and content management, and OneDrive for personal file storage. Identity and access are consolidated within the Microsoft 365 tenant using Azure Active Directory for single sign on and role based administration. Configuration and administration are managed through the Microsoft 365 admin center to maintain tenant level settings and service configurations.
Operational coverage targets corporate functions such as marketing, content teams and internal communications across the United Arab Emirates, and the Microsoft 365 footprint is surfaced on the public site to support collaboration and content workflows. Governance is enforced through tenant policies, role based access controls and SharePoint site permissions to manage document lifecycle and publishing. The implementation aligns Microsoft 365 capabilities to standard Collaboration workflows including team spaces, shared document libraries and synchronous communication channels.
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The Entertainer Middle East CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2020 | 2020 |
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The Entertainer Middle East ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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The Entertainer Middle East PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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The Entertainer Middle East IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Entertainer Middle East
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head of Technology | Director | IT | ||||
| CIO | CXO | Finance |
Apps Being Evaluated by The Entertainer Middle East Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||