Raleigh, 27604, NC,
United States
The Eye Institute Technographics
The Eye Institute Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Eye Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 The Eye Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Eye Institute has purchased the following applications: IQVIA E360 Platform for Analytics and BI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Eye Institute is running and its propensity to invest more and deepen its relationship with IQVIA , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Eye Institute revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Eye Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Eye Institute Tech Stack and Enterprise Applications
The Eye Institute Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IQVIA | Legacy | IQVIA E360 Platform | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018 The Eye Institute deployed IQVIA E360 Platform in the Analytics and BI category to support front desk and clinical administrative workflows at its Raleigh, NC eye care center. The deployment timeframe for documented receptionist operations ran from October 2018 to October 2019 and centered on medical check out activities and patient intake processing.
IQVIA E360 Platform was used as the primary electronic health record navigation and clinical development interface for checkout staff, with explicit functional usage including extraction of patient medical insurance information from provider portals, verification of insurance eligibility, management of referrals, telephone handling and appointment scheduling. Receptionists also used the platform to place orders for eye contacts on behalf of patients and to record clinical interactions, reflecting core clinical documentation and order management capabilities within the IQVIA E360 Platform.
The implementation included direct operational integration with the TeleCheck payment system for processing patient payments and procedural steps to capture insurance details via provider portals, aligning the application with billing and eligibility workflows. Operational scope covered front desk, billing and scheduling functions at the Raleigh site, with staff-level governance emphasizing verification workflows for insurance eligibility and referral handling as part of routine check out procedures.
|
The Eye Institute Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The Eye Institute implemented Google Workspace (Formerly Google G-Suite) as its primary collaboration platform, addressing email, document collaboration, and scheduling needs for the 50-person clinical and administrative organization. The Eye Institute uses Google Workspace (Formerly Google G-Suite) on their website and as the organizationwide Collaboration layer for patient-facing communications and internal coordination.
Configuration centered on standard Google Workspace modules, including Gmail for domain email hosting, Google Drive and Shared Drives for document storage, Google Docs, Sheets and Slides for collaborative authoring, Google Calendar for appointment and resource scheduling, and Google Meet for teleconferencing. Administrative configuration leveraged the Google Admin console for account provisioning, group management, role-based access controls, and basic data retention settings to support clinical and office workflows.
Operational scope covered both front-desk scheduling and back-office administrative functions, with category-aligned workflows for secure email routing, appointment calendar sharing, and team document collaboration across clinical sites. Governance practices emphasized centralized user lifecycle management and Admin console controls, using domain verification and configured email routing to present patient-facing contact points consistent with the organization website.
The implementation reflects a compact Collaboration architecture appropriate for a 50-employee healthcare provider, instrumenting common collaboration and productivity capabilities while relying on Google Workspace administrative controls for user governance and operational continuity.
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The Eye Institute eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, The Eye Institute implemented WooCommerce on its website. WooCommerce is an Automattic product in the eCommerce category and was deployed as the transactional plugin within the organization’s WordPress site.
The implementation configures core WooCommerce capabilities including product catalog management, cart and checkout flows, order management, inventory controls, coupon and pricing rules, and customer account functionality. Product pages and the storefront are embedded into the existing site navigation to support patient facing purchases of retail items and service add-ons, with order records managed through the WooCommerce administrative interface.
The deployment sits directly on the organization’s web presence and serves as the primary online storefront for the United States clinic, supporting retail operations, marketing and patient services on the site. Operational coverage is at the site level rather than across multiple regions or locations, consistent with a 50 employee healthcare provider.
Governance focuses on catalog ownership, admin user roles for order processing and fulfillment, and standard eCommerce considerations such as payment processing and customer data handling. Ongoing configuration and content updates are managed through WordPress and WooCommerce administration, aligning site level content management with order workflow controls.
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The Eye Institute PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Eye Institute
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Eye Institute Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||