The Football Association
Wembley Stadium, Wembley,
London, HA9 0WS,
United Kingdom
London, HA9 0WS,
United Kingdom
44 80 0169-1863
Leisure and Hospitality
The Football Association Technographics
The Football Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Football Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1162 The Football Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Football Association has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2010, Zellis HCM Cloud for Core HR in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Football Association is running and its propensity to invest more and deepen its relationship with Microsoft , Zellis , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Football Association revenues, which have grown to $658.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Football Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Football Association Tech Stack and Enterprise Applications
The Football Association ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, The Football Association implemented Microsoft Dynamics GP. The deployment focused on core financial processing under the ERP Financial category, with explicit capabilities for invoice generation, statement pack distribution, batch reconciliation and accounts processing to support membership and commercial activities.
Configuration and functional modules implemented included invoice generation workflows, reconciliation routines for incoming batches, and audit-oriented controls aligned to membership billing. The implementation captured change requests arising from new product billing models, and the team managed end to end testing and User Acceptance Testing for finance flows, with Microsoft Dynamics GP serving as the system of record for financial transactions.
Integrations were centered on reconciliation of invoices and batches from MS Dynamics CRM into Microsoft Dynamics GP, and delivery required coordination with 3rd party developers, an internal portal team and the CRM development team. Operational coverage spanned finance, sales, operations, IT and marketing stakeholders as part of a multidisciplinary programme supporting the Club Wembley membership renewal initiative and related membership products.
Program governance included weekly project status reporting to stakeholders, chaired weekly prioritisation meetings to manage backlog and new requirements, independent quality checks ahead of formal testing cycles and direct management of UAT. Related programme work for learning systems included large scale data recovery and cleansing activities, notably importing more than 70K missing records and authoring an automated de duplication process specification that produced a significant time saving of approximately 30 minutes per record.
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The Football Association HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis HCM Cloud | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 The Football Association implemented Zellis HCM Cloud as its Core HR system. The deployment targeted central HR operations for an organisation of approximately 1,162 employees, establishing Zellis HCM Cloud as the authoritative source for employee records, onboarding and manager-facing HR workflows.
The implementation configured Core HR functional modules for employee lifecycle management, structured onboarding through offer to probationary review, recruitment campaign tracking, absence management and performance development reporting. Learning and development recordkeeping and recruitment workflow capabilities were provisioned to reflect existing practices for coordinating training activities, preparing new entrant paperwork and maintaining online performance development records.
Operational integrations were aligned with payroll and HR administrative processes, with configuration to support payroll input flows and liaison between HR and the payroll department. Historical HR tools referenced in internal process notes include Resourcelink and Snowdrop for payroll and HR database functions, and Zellis HCM Cloud was positioned to consolidate employee master data while interoperating with established payroll processing procedures.
Governance and process changes focused on enabling manager self-service for recruitment and back to work interviews, producing standardized reports for the HR Director such as sickness absence and L&D statistics, and enforcing record retention for training and probation reviews. The rollout emphasized role-based access and structured workflows to support HR coordinators, HR business partners and line managers in operationalizing recruitment, onboarding, performance and payroll handoffs.
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Payroll | HCM |
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2015 | 2015 |
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The Football Association Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 The Football Association implemented Cisco Webex Meetings, deploying Cisco Webex Meetings on their public website to support audio and video collaboration. Cisco Webex Meetings serves as the organization’s Audio Video and Web Conferencing solution for staff collaboration and external stakeholder engagement.
The deployment uses core Audio Video and Web Conferencing capabilities such as real time video and audio conferencing, screen sharing, meeting scheduling, participant management, and cloud recording. The implementation exposes browser based join flows and public meeting links on thefa.com, enabling moderated sessions and attendee controls through the Webex interface.
Operational scope centers on central staff, communications, and events teams who coordinate remote meetings, press briefings, and external stakeholder sessions through the website embedded experience. Governance focuses on account level moderation and meeting control workflows typical for enterprise conferencing, positioning Cisco Webex Meetings as The Football Association's Audio Video and Web Conferencing platform for online event delivery and internal collaboration.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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The Football Association Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2018 | 2018 |
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The Football Association eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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The Football Association CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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The Football Association ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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The Football Association TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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The Football Association IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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The Football Association CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Football Association
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Football Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Football Association IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Football Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Football Association Technographics
The Football Association is a Leisure and Hospitality organization based in United Kingdom,
with around 1162 employees and annual revenues of $658.0 million.
The Football Association operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Zellis HCM Cloud and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
The Football Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zellis and Cisco Systems.
The Football Association recently adopted applications including
SAP Emarsys in 2021, Okta Identity Cloud in 2021 and Freshservice in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Football Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Football Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Football Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.