Bray, SL6 2AQ,
United Kingdom
The Fat Duck Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Fat Duck and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 The Fat Duck employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Fat Duck has purchased the following applications: ClearCourse TISSL for Point Of Sale in 2014, FullStory for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Fat Duck is running and its propensity to invest more and deepen its relationship with ClearCourse , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Fat Duck revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Fat Duck intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearCourse | Legacy | ClearCourse TISSL | Point Of Sale | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 The Fat Duck implemented ClearCourse TISSL to manage restaurant sales and operations, deploying ClearCourse TISSL as its Point Of Sale platform for its Michelin starred restaurant operations in the United Kingdom. The implementation is identified by TISSL ClearCourse as a hospitality EPOS deployment supporting point of sale, orders, bookings and stock management.
Module usage was inferred from vendor materials and press coverage, indicating deployment of the TISSL EPOS front of house and cloud HORIZON backoffice for cloud based configuration and inventory control. Functional capabilities implemented include EPOS order capture, table bookings and reservations management, stock and inventory tracking, and payments processing to support service orchestration and onsite transactions.
The rollout targeted restaurant operational domains including front of house service, kitchen order routing and reservations workflows, providing centralized order and inventory visibility across The Fat Duck site. Integrations noted in vendor materials focus on payments and POS connectivity to streamline service and inventory control, with governance centered on configuring hospitality specific workflows and cloud hosted backoffice administration.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2017 | 2017 |
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