AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

The Franklin Johnston Group Tech Stack and Enterprise Applications

The Franklin Johnston Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nexus Systems Legacy NexusPayables AP Automation ERP n/a 2017 2017
In 2017, The Franklin Johnston Group implemented NexusPayables, an AP Automation application from Nexus Systems. The deployment centralized invoice intake and processing for the company, aligning the accounts payable function across its United States operations. The implementation concentrated on standard AP Automation capabilities, including invoice capture, automated routing and approval workflows, exception handling, and payment orchestration configured to fit a mid-market finance organization. NexusPayables processed and submitted all invoices in a timely manner through the Nexus invoice system, establishing a single transactional record for vendor invoices and approvals. Operational scope emphasized finance and accounts payable teams, delivering workflow audit trails and document retention to support month-end close and vendor payment cycles. The source material does not list external system integrations, so operational design prioritized internal workflow consolidation and document management within NexusPayables. Governance was oriented around AP workflow controls, approval matrices and role-based access configured in the application to formalize invoice review and payment authorization. The recorded outcome from the implementation indicates consistent, timely processing and submission of invoices through the Nexus invoice system.
The Franklin Johnston Group eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2021 2021
In 2021 The Franklin Johnston Group deployed WooCommerce 4.8 to power its eCommerce storefront. The Franklin Johnston Group implemented WooCommerce as the primary eCommerce application to enable online product listing, shopping cart and checkout workflows on its public website. WooCommerce 4.8 is installed as the WordPress plugin that sits alongside the site content management layer, providing product catalog management, order processing, cart and checkout orchestration, pricing and promotion configuration, basic inventory tracking and tax and shipping rule configuration. Functional modules are focused on front end merchandising, customer checkout flows and order management, consistent with standard eCommerce platform capabilities. Operational ownership appears centered on web and commerce teams that manage site content, catalog updates and order fulfillment workflows, with the eCommerce application servicing marketing, sales and operations functions. Governance includes platform versioning and site maintenance tied to the WordPress ecosystem, with WooCommerce 4.8 serving as the eCommerce backbone for the company website.
The Franklin Johnston Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
In 2018, The Franklin Johnston Group deployed Hotjar on its public website. Hotjar is a Customer Experience application used to capture session recordings, heatmaps, conversion funnels, and on-site feedback to surface qualitative signals for UX, product, and marketing decision making. Implementation centered on client-side instrumentation, embedding the Hotjar tracking script and feedback widgets across customer-facing pages to collect behavioral and attitudinal data. Functional capabilities exercised include session replay for user journey analysis, heatmaps for click and scroll behavior, conversion funnel visualization, and feedback polls to collect on-page responses. Operational ownership aligned with digital, e-commerce and marketing teams, enabling continuous qualitative research workflows and funnel troubleshooting while maintaining site-level data capture controls and consent considerations.
The Franklin Johnston Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at The Franklin Johnston Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Franklin Johnston Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Franklin Johnston Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Franklin Johnston Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Franklin Johnston Group Technographics
The Franklin Johnston Group is a Consumer Packaged Goods organization based in United States, with around 500 employees and annual revenues of $150.0 million.
The Franklin Johnston Group operates a diverse technology stack with applications such as NexusPayables, WooCommerce and Hotjar, covering areas like AP Automation, eCommerce and Customer Experience.
The Franklin Johnston Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Nexus Systems, Automattic and Contentsquare.
The Franklin Johnston Group recently adopted applications including WooCommerce in 2021, Cloudflare CDN in 2020 and Hotjar in 2018, highlighting its ongoing modernization strategy.
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Our research team continuously updates The Franklin Johnston Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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