Bangalore, 560001,
India
The Fundoo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Fundoo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 The Fundoo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Fundoo has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Sarv Call Center for Call Center in 2018, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Fundoo is running and its propensity to invest more and deepen its relationship with Google , Sarv , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Fundoo revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Fundoo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sarv | Legacy | Sarv Call Center | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, The Fundoo deployed Sarv Call Center, a Call Center application, on its public website. The implementation targeted customer-facing functions for the professional services firm in India, concentrating on inbound voice, web click-to-call, and contact routing originating from site pages.
Sarv Call Center was configured to use the embedded web widget to capture web-originated calls and surface them to an agent console. Configuration work focused on call queuing, interactive routing logic, session logging, and call recording capabilities common to Call Center platforms to support structured customer interactions.
Integration scope was explicitly web integration, with Sarv embedded in site templates and pages to initiate voice sessions directly from the browser. Operational coverage centered on small team workflows, the firm use cases aligned to sales and client support activities, and routing rules that direct web calls to designated agent groups.
Governance and rollout followed an incremental approach across teams, with administrators establishing queue definitions, routing rules, and agent access rights inside Sarv Call Center. Training and process documentation were created to standardize web-originated call handling and to align agent procedures with the new contact workflows.
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Tag Management | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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