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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

The Hazelton Hotel
Location
118 Yorkville Avenue,
Toronto, M5R 1C2, ON,
Canada
Website
https://www.thehazeltonhotel.com/
Phone
1 416-963-6300
Artw industry
Leisure and Hospitality
Employee
Revenue

The Hazelton Hotel Technographics

The Hazelton Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by The Hazelton Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 The Hazelton Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that The Hazelton Hotel has purchased the following applications: Intelity Guest Experience for Guest Management in 2023, LiveChat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems The Hazelton Hotel is running and its propensity to invest more and deepen its relationship with Intelity , Sojern , Namastay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing The Hazelton Hotel revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Hazelton Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

The Hazelton Hotel Tech Stack and Enterprise Applications

The Hazelton Hotel ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intelity Legacy Intelity Guest Experience Guest Management ERP Services and Operations n/a 2023 2023
In 2023, The Hazelton Hotel implemented Intelity Guest Experience to deliver a smart-room and digital guest app experience across its Toronto property. The deployment targeted Guest Management and emphasized both guest-facing services and back-of-house operations in Canada. Implementation centered on Intelity Guest Experience and the vendor GEMS staff tools, configured to support a mobile guest app, in-room service orchestration, and staff tasking workflows. Functional capabilities evident in the implementation include digital check in and check out, guest messaging and service requests, in-room controls and smart-room enablement, and GEMS driven housekeeping and maintenance task assignment. The architecture integrated the guest application layer with in-room device controls and the hotel operational network to route requests into staff workflows and tasking channels. Operational scope covered front desk, concierge, housekeeping, engineering, and food and beverage functions at the single property in Toronto, aligning guest management workflows with daily operations. Governance emphasized operational ownership by hotel leadership and adoption of GEMS staff tools to streamline back-of-house processes and unify guest communications. The rollout aimed to modernize in-room services and staff workflows while consolidating guest management tooling under the Intelity Guest Experience platform.
Guest Management ERP Services and Operations 2016 2016
Hotel Property Management ERP Services and Operations 2025 2025
Reservation and Booking Management ERP Services and Operations 2016 2016
Reservation and Booking Management ERP Services and Operations 2022 2022
The Hazelton Hotel AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
The Hazelton Hotel Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
Collaboration Collaboration 2024 2024
The Hazelton Hotel Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2013 2013
Web Content Management Content Management 2019 2019
The Hazelton Hotel CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2025 2025
Customer Loyalty CRM 2021 2021
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2015 2015
Tag Management CRM 2013 2013
Tag Management CRM 2016 2016
The Hazelton Hotel ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
The Hazelton Hotel PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Apps Development PaaS 2025 2025
The Hazelton Hotel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2025 2025
The Hazelton Hotel CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2025 2025
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at The Hazelton Hotel

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by The Hazelton Hotel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Hazelton Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Hazelton Hotel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD The Hazelton Hotel Technographics
The Hazelton Hotel is a Leisure and Hospitality organization based in Canada, with around 120 employees and annual revenues of $13.0 million.
The Hazelton Hotel operates a diverse technology stack with applications such as Intelity Guest Experience, LiveChat and Microsoft 365, covering areas like Guest Management, Chatbots and Conversational AI and Collaboration.
The Hazelton Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intelity, LiveChat, Inc. and Microsoft.
The Hazelton Hotel recently adopted applications including Namastay Platform in 2025, Hotjar in 2025 and Heap Analytics in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Hazelton Hotel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Hazelton Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Hazelton Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.