Santa Rosa, 95407, CA,
United States
The Hitmen Termite & Pest Control Technographics
The Hitmen Termite & Pest Control Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Hitmen Termite & Pest Control and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 The Hitmen Termite & Pest Control employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Hitmen Termite & Pest Control has purchased the following applications: WorkWave PestPac for Professional Services Automation in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Hitmen Termite & Pest Control is running and its propensity to invest more and deepen its relationship with WorkWave , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Hitmen Termite & Pest Control revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Hitmen Termite & Pest Control intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Hitmen Termite & Pest Control Tech Stack and Enterprise Applications
The Hitmen Termite & Pest Control ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkWave | Legacy | WorkWave PestPac | Professional Services Automation | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, The Hitmen Termite & Pest Control implemented WorkWave PestPac, a Professional Services Automation application to standardize field service workflows and customer management. The deployment targeted the company’s field technician workforce and office staff in the United States, aligning scheduling and routing with commercial and residential service operations.
WorkWave PestPac was configured to emphasize technician routing and optimization, customer relationship management, WDO inspection workflows, and new customer sales processes. The configuration included technician-facing operational workflows for on-site documentation and job completion, and leveraged internal subject matter expertise in PestPac to tune scheduling and dispatch rules for general pest and WDO service lines.
Operational governance was structured around a designated in-house adviser who held advanced knowledge of the PestPac software system and provided IT support and technical issue resolution. The implementation covered field operations, sales, and office management functions, centralizing customer records, technician guidance, and dispatch orchestration within WorkWave PestPac.
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The Hitmen Termite & Pest Control AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, The Hitmen Termite & Pest Control deployed LivePerson Conversational Cloud on their public website to introduce Chatbots and Conversational AI capabilities for customer engagement. The Hitmen Termite & Pest Control implemented LivePerson Conversational Cloud as a web-embedded conversational layer to capture inquiries and initiate service interactions directly from site visitors.
The implementation centers on a conversational web widget and rule-based intent flows, using LivePerson Conversational Cloud to automate initial question handling, capture contact and service request details, and escalate to a human operator when required. Functional capabilities implemented include automated Q and A, lead capture forms within chat, decision-tree driven appointment prompts, and live agent takeover workflows, aligning with common Chatbots and Conversational AI feature sets.
Operational coverage is focused on customer service and scheduling use cases for the companys United States operations, with the conversational interface serving as the front door for inbound website traffic. Deployment architecture is a browser-embedded widget provisioned through LivePerson Conversational Cloud, configured to run during published business hours and to hand off sessions to internal staff for complex dispatch or service coordination.
Governance and operationalization emphasize conversational flow configuration and agent escalation rules, with the platform configured for content and response governance to ensure consistent field service and customer support messaging. The implementation narrative highlights LivePerson Conversational Cloud as the primary chat layer on the corporate website, delivering Chatbots and Conversational AI capabilities to support customer engagement and appointment intake.
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The Hitmen Termite & Pest Control Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The Hitmen Termite & Pest Control implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Public site artifacts indicate Google Workspace (Formerly Google G-Suite) is configured for the company domain and is used to support corporate email, calendar scheduling, and document collaboration for office and field staff.
The deployment follows a cloud native, domain-centric architecture managed through the Google Admin Console, enabling centralized user provisioning, group based access controls, and shared drive organization across teams. Functional capabilities described align with the Collaboration category and include Gmail for business email, Google Calendar for scheduling, Google Drive and Google Docs for file storage and collaborative editing, and mobile access for field technicians. Governance is exercised through centralized account management and group policy controls, supporting administrative oversight of accounts and access across operations and back office functions.
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The Hitmen Termite & Pest Control eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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The Hitmen Termite & Pest Control TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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The Hitmen Termite & Pest Control IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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The Hitmen Termite & Pest Control CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Hitmen Termite & Pest Control
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Hitmen Termite & Pest Control Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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