New York, 10013-2994, NY,
United States
The Innocence Project Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Innocence Project and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 57 The Innocence Project employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Innocence Project has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, WooCommerce for eCommerce in 2018, Quorum Phone2Action for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Innocence Project is running and its propensity to invest more and deepen its relationship with Google , Automattic , Quorum Business Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Innocence Project revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Innocence Project intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quorum Business Solutions | Legacy | Quorum Phone2Action | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, The Innocence Project deployed Quorum Phone2Action as a Customer Engagement platform to orchestrate a U.S.-focused advocacy effort tied to a high-profile clemency and criminal justice case. The deployment positioned Quorum Phone2Action as the central outreach and contact-routing system for advocate activation and volume-driven engagement.
The implementation leveraged Phone2Action Grassroots capabilities including petition management, targeted email campaigns and patch-through calling, configured to create action pages, capture supporter contact data, and route calls to designated decision makers. Campaign configuration emphasized segmented action triggers, real-time action page publishing, and call routing rules to prioritize urgent legal outreach.
Operational coverage was explicitly U.S.-focused and scaled to mobilize tens of thousands of advocates, generating phone calls, emails and petition submissions that were tracked through Quorum Phone2Action. Communications, legal advocacy and grassroots organizing functions used the platform to coordinate messaging, monitor incoming action volume and manage supporter follow up.
Governance for the rollout included centralized campaign orchestration and approval workflows for public-facing content, combined with monitoring dashboards to inform rapid response by legal and communications teams. The mobilization driven by Quorum Phone2Action produced the reported contact volume tied to the clemency case and contributed to an official stay.
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Customer Experience | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2015 | 2015 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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