AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

The Jewellery Channel Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paysafe Legacy Paysafe Payment Processing ERP Financial Management n/a 2020 2020
Payment Processing ERP Financial Management 2022 2022
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pecan AI Legacy Predictive GenAI Generative AI Platforms AI Development n/a 2025 2025
In 2025, The Jewellery Channel implemented Predictive GenAI from Pecan AI under the Generative AI Platforms category. The deployment focused on the retailer's ShopTJC e-commerce operations to introduce purchase likelihood scoring and automated shipment consolidation into shipping decisioning. Analysts built a production-grade Predictive GenAI model in about a week without prior machine learning experience, configuring model training, validation, and inference pipelines to produce purchase likelihood scores. Functional capabilities implemented centered on purchase likelihood prediction and shipment consolidation logic, with the model delivering scored outputs consumed by operational rules for packing and dispatch. Predictions were deployed directly into shipping workflows, integrating with fulfillment processes across United Kingdom retail and logistics operations to enable programmatic consolidation and avoid redundant packages. The implementation also established the Generative AI Platforms environment as a foundation for follow-on projects, including churn prediction and fraud prediction initiatives. The live implementation produced explicit operational outcomes, cutting shipping costs by 6 percent and eliminating approximately 2,000 to 3,000 redundant shipments per month in the United Kingdom. The program emphasized rapid production model development and operationalization, enabling immediate savings and a repeatable pattern for subsequent predictive use cases.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2015 2015
Customer Experience CRM 2018 2018
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2021 2021
Social Media Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at The Jewellery Channel
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Jewellery Channel Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Jewellery Channel Technographics

The Jewellery Channel is a Retail organization based in United Kingdom, with around 95 employees and annual revenues of $53.3 million.

The Jewellery Channel operates a diverse technology stack with applications such as Paysafe, Predictive GenAI and LiveChat, covering areas like Payment Processing, Generative AI Platforms and Chatbots and Conversational AI.

The Jewellery Channel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paysafe, Pecan AI and LiveChat, Inc..

The Jewellery Channel recently adopted applications including Predictive GenAI in 2025, Apple Pay in 2022 and Styla Frontend in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The Jewellery Channel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The Jewellery Channel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete The Jewellery Channel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.