City of Gold Coast, 4217, QLD,
Australia
Langham Hotels Australia Technographics
Langham Hotels Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Langham Hotels Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Langham Hotels Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Langham Hotels Australia has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Ready Employ, Phoenix for Recruiting, Applicant Tracking System in 2022, Sojern for Guest Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Langham Hotels Australia is running and its propensity to invest more and deepen its relationship with Infor , ReadyTech , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Langham Hotels Australia revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Langham Hotels Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Langham Hotels Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Langham Hotels Australia implemented Infor SunSystems as its ERP Financial application. The deployment targeted core finance functions within the company, with primary focus on Accounts Payable operations and payment processing.
Accounts Payable activities were implemented using the Materials Control functionality to reconcile supplier statements and process supplier invoices. Staff learned and executed Payment Run workflows for cheque and EFT settlement using Materials Control in combination with Infor SunSystems, establishing invoice posting through the ERP Financial application.
The implementation organized AP workflows, supplier statement reconciliation, invoice matching, and payment runs as integrated financial controls within the finance function. Infor SunSystems served as the authoritative ERP Financial system for AP and payment processing at Langham Hotels Australia.
Operational governance emphasized standardized reconciliation procedures and formalized payment run sequencing, accompanied by hands-on training for AP personnel on Materials Control and SunSystems payment routines. These procedural changes aligned supplier statement reconciliation and cheque and EFT settlement workflows under the new application.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadyTech | Legacy | Ready Employ, Phoenix | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Langham Hotels Australia implemented Ready Employ and Phoenix as its Recruiting,Applicant Tracking System. The deployment placed Ready Employ on the enterprise careers site while provisioning Phoenix for internal applicant tracking and workflow orchestration across Langham Hotels Australia.
The implementation configured core ATS capabilities consistent with a Recruiting,Applicant Tracking System, including job requisition publishing, career site integration, candidate profile management, staged application workflows, interview coordination, and offer workflow routing. Ready Employ is surfaced on the public careers portal at https://langhamhotelsgoldcoast.readycareers.io/Job, enabling external job posting and candidate self service through the company website.
Operational governance is centered in corporate HR and the talent acquisition team, with hiring managers across Australian properties using Phoenix for requisition approvals and candidate review. The rollout standardized vacancy management and hiring workflows, enforced role based access controls, and consolidated candidate data to support hospitality hiring across front desk, food and beverage, and operations functions.
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Workforce Management | HCM |
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2021 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Langham Hotels Australia deployed Sojern on its website. The web-based implementation of Sojern for Guest Management was instrumented to capture on-site visitor signals and support guest audience targeting and digital acquisition across the hotel’s online presence. The deployment architecture centered on site-level integration to feed campaign orchestration and reporting, aligning the application with marketing and direct booking business functions.
Configuration focused on campaign management, audience segmentation, and performance reporting capabilities typical of Guest Management platforms. Operational scope concentrated on digital marketing and e-commerce workflows, where Sojern was used to centralize guest engagement processes and coordinate targeting across the website. Governance activity established standardized campaign workflow controls and data handling procedures within marketing operations to ensure consistent targeting and measurement.
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Langham Hotels Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Langham Hotels Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||