The Mill
11-14 Windmill Street,
London, W1T 2JG,
United Kingdom
London, W1T 2JG,
United Kingdom
44 20 7287-4041
Professional Services
The Mill Technographics
The Mill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Mill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 The Mill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Mill has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Zoom for Audio Video and Web Conferencing in 2020, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Mill is running and its propensity to invest more and deepen its relationship with Infor , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Mill revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Mill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Mill Tech Stack and Enterprise Applications
The Mill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, The Mill implemented Infor SunSystems. The Mill implemented Infor SunSystems as an ERP Financial application to centralize finance and accounts payable functions across the company’s finance organization.
The deployment emphasized supplier master management, accounts payable processing, payment run orchestration, and invoice capture workflows. Configuration work focused on procedures to input new suppliers into Infor SunSystems, schedule and execute payment runs, and document scanning for invoice data capture.
Operationally, Concur was used to manage staff expenses and reimbursement alongside SunSystems for payables and supplier records, and finance staff referenced SAP for company financial data in specific administrative tasks. Day to day scope was centered on the finance team, covering petty cash and foreign cash reconciliations and routine payment operations.
Governance and workflow changes concentrated on standardizing invoice scanning, supplier onboarding into Infor SunSystems, formalizing payment run approvals, and embedding petty and foreign cash reconciliation processes into finance routines. The implementation positioned Infor SunSystems to serve core ERP Financial processing for The Mill’s finance function.
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The Mill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, The Mill deployed Zoom for Audio Video and Web Conferencing. Zoom is used on The Mill's public website to surface conferencing and client engagement capabilities alongside their creative portfolio. The deployment supports core audio and video meetings, webinars, screen sharing, and recording capabilities typical of the Audio Video and Web Conferencing category.
The implementation is oriented to production and client services workflows at The Mill, a 1700 person professional services firm, enabling remote creative reviews and client briefings via web-embedded access. Configuration emphasizes web-embedded meeting access and public-facing webinar or meeting entry points, reflecting use for external engagement. Governance and operational ownership center on creative and client-facing teams, with Zoom acting as the primary online meeting and collaboration layer for external and internal sessions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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The Mill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, The Mill implemented Hubspot CRM. The Mill deployed Hubspot CRM as a cloud SaaS CRM to capture website leads and centralize contact records, using HubSpot on their website for form capture and behavioral tracking. The deployment emphasized contact management, lead capture, and pipeline visibility to support commercial processes.
Configuration work focused on standard CRM modules including contact and company records, lead capture forms, automated lead assignment and deal pipeline configuration, along with marketing automation workflows for nurture and email outreach. The Hubspot CRM implementation was integrated with the public website for form submission and session tracking, and operational coverage centered on marketing and sales teams at the United Kingdom business unit. Governance attention included centralizing the contact database, defining lead routing and handoff workflows between marketing and sales, and establishing segmentation logic for targeted engagement.
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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The Mill TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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The Mill PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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The Mill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Mill
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Finance Head FP&A | Director | Finance | |
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Financial Controller | Director | Finance | |
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Head of Technology | Director | IT | |
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Apps Being Evaluated by The Mill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Mill IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Mill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Mill Technographics
The Mill is a Professional Services organization based in United Kingdom,
with around 1700 employees and annual revenues of $300.0 million.
The Mill operates a diverse technology stack with applications such as
Infor SunSystems, Zoom and Hubspot CRM,
covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
The Mill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Zoom Video Communications and HubSpot.
The Mill recently adopted applications including
Workplace by Facebook in 2021, Hubspot Marketing Automation in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Mill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Mill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Mill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.