The NX Group
Parklands, Dirft East,
Crick, NN6 7EA,
United Kingdom
Crick, NN6 7EA,
United Kingdom
44 1604-217-855
Distribution
The NX Group Technographics
The NX Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The NX Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 The NX Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The NX Group has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2016, Access Delta WMS for Warehouse Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The NX Group is running and its propensity to invest more and deepen its relationship with Drift , Microsoft , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The NX Group revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The NX Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The NX Group Tech Stack and Enterprise Applications
The NX Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, The NX Group deployed Drift AI Chatbot on its website as a Chatbots and Conversational AI implementation to handle inbound digital engagement and initial lead qualification. The NX Group Drift AI Chatbot sits as the public-facing conversational layer on the company website and is used to capture visitor intent, present scripted responses, and initiate real-time interactions with prospects and customers.
Configuration work focused on conversational workflows typical of the Chatbots and Conversational AI category, including automated qualification playbooks, intent-based routing, and escalation paths to human agents. Drift AI Chatbot was configured with sequential conversation flows and rule-based triggers to standardize responses and speed initial handling of common distribution and product inquiries.
The deployment scope is website-centric, supporting sales and customer service functions within The NX Group in the United Kingdom. Operational coverage emphasizes web channel engagement rather than backend system modernization, with the chatbot serving as the primary touchpoint for web visitors and sales lead capture.
Governance and ongoing operations are organized around iterative tuning of conversation scripts and playbooks, with digital and customer-facing teams maintaining content and response rules. Drift AI Chatbot is therefore positioned as a live conversational assistant for The NX Group, aligning Chatbots and Conversational AI capabilities to front-office customer engagement and qualification workflows.
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The NX Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, The NX Group implemented Microsoft 365 as its primary Collaboration platform. The NX Group is a UK distribution company with approximately 170 employees, and their public website indicates active use of Microsoft 365 services for corporate communication and site-level integration.
The deployment centered on a cloud-hosted Microsoft 365 tenancy and standard Collaboration modules, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for Business for user file synchronization, and Microsoft Teams for chat and meetings. Configuration work focused on tenant domain management, mailbox and SharePoint site provisioning, and Teams channel taxonomy to align with operational workflows.
Operational coverage included corporate communications, document collaboration, and team-level collaboration across sales, operations and back-office functions in the United Kingdom. Governance elements emphasized tenant-level administration, role-based access controls and SharePoint permission structures to enforce content organization and access policies within the Microsoft 365 Collaboration environment.
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The NX Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Delta WMS | Warehouse Management | SCM | n/a | 2015 | 2015 |
In 2015, The NX Group implemented Access Delta WMS as its Warehouse Management Systems solution to centralize inventory controls and fulfilment workflows within its UK distribution operations. The NX Group Access Delta WMS Warehouse Management Systems supports warehouse operations and distribution logistics by providing operational control over inbound and outbound processes.
The implementation configured core WMS capabilities including inventory control, receiving and putaway, order picking, packing and shipping, barcode scanning, task management and cycle counting. Access Delta WMS was instrumented to enforce pick-and-pack workflows, putaway strategies and inventory reconciliation routines, with configuration tailored to distribution use cases and volume patterns typical for a company of The NX Group size.
Implementation and ongoing management included RoadRunner TMS alongside Access Delta WMS, integrating transport planning and carrier execution with warehouse shipping and manifest processes. Governance was established through role based access, defined inbound and outbound standard operating procedures, and operational ownership by warehouse and logistics teams, enabling coordinated execution between warehouse operations and transportation management.
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The NX Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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The NX Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The NX Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The NX Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The NX Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The NX Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The NX Group Technographics
The NX Group is a Distribution organization based in United Kingdom,
with around 170 employees and annual revenues of $11.0 million.
The NX Group operates a diverse technology stack with applications such as
Drift AI Chatbot, Microsoft 365 and Access Delta WMS,
covering areas like Chatbots and Conversational AI, Collaboration and Warehouse Management.
The NX Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Microsoft and The Access Group.
The NX Group recently adopted applications including
Hubspot Marketing Automation in 2021, Cloudflare CDN in 2021 and GetResponse in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The NX Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The NX Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The NX Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.