The Ottawa Hospital
1053 Carling Avenue,
Ottawa, K1Y 4E9, ON,
Canada
Ottawa, K1Y 4E9, ON,
Canada
1 613-739-6668
Healthcare
The Ottawa Hospital Technographics
The Ottawa Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Ottawa Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 The Ottawa Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Ottawa Hospital has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2019, UKG Workforce ESP (ex Kronos Workforce ESP) for Workforce Scheduling in 2016, Epic UserWeb for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Ottawa Hospital is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Ottawa Hospital revenues, which have grown to $1.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Ottawa Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Ottawa Hospital Tech Stack and Enterprise Applications
The Ottawa Hospital ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, The Ottawa Hospital implemented Oracle E-Business Suite to consolidate its ERP Financial systems across three campuses and affiliated regional partners. The Oracle E-Business Suite deployment centralized core financial management and procurement control for hospital operations while providing a single application platform for enterprise finance functions.
Configuration work emphasized ERP Financial functional modules typical for healthcare finance, including general ledger, accounts payable, accounts receivable, purchasing and inventory controls adapted to clinical supply chain and billing workflows. Implementation activities documented functional and technical design using BR100, RD20 and RD50 level artifacts, and executed TE40 test scripts and quality assurance cycles. MD50 and MD70 configuration standards were applied to manage setups, security and multi-site parameterization for the three-campus environment.
The implementation integrated Oracle E-Business Suite with specialized healthcare systems, explicitly including Alex Gold for tools sterilization workflows, Solocain for warehouse management with carousel functionality, Epic for patient records and billing interfaces, a GHX EDI interface for vendor transactions and Loftware for medical label printing. Service Now was used to standardize ITIL processes for incident, problem and change management tied to ERP support. Operational support responsibilities included managing ERP business systems and users in production and coordinating external consultants and vendors.
Project governance followed the Application Implementation Methodology and Project Management Institute principles, with formal deliverables such as business cases, scope documents, budgets, resource capacity plans and status reporting. Testing cycles and quality assurance were executed against AIM artifacts to support production readiness and controlled cutover. The delivery organization included an Acting Manager, Oracle eBusiness Application responsible for managing information system professionals, external consultants, vendors and end users.
The program included an ERP upgrade assessment from R12.1.3 to R12.2 to evaluate future release compatibility with integrated healthcare systems. Ongoing operational processes covered user access, enhancement request handling and Service Now based incident and task management for continued ERP Financial operations.
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Expense Management | ERP |
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2019 | 2019 |
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The Ottawa Hospital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce ESP (ex Kronos Workforce ESP) | Workforce Scheduling | HCM | n/a | 2016 | 2017 |
In 2016, The Ottawa Hospital implemented UKG Workforce ESP (ex Kronos Workforce ESP) as its Workforce Scheduling platform. The implementation focused on centralizing schedule creation and roster management across clinical and support operations for an organization with approximately 12,000 employees. UKG Workforce ESP was configured to handle healthcare shift patterns and statutory scheduling complexity typical in hospital environments.
Configuration emphasized core Workforce Scheduling modules including roster creation, rules based shift assignment, shift swaps and bidding workflows, and automation of schedule generation. The deployment encoded staffing rules, qualification constraints, and coverage requirements to support qualified assignment of shifts and to reduce manual roster adjustments.
Operational rollout prioritized developing proficient working knowledge in Kronos ESP among scheduling coordinators and unit managers, supported by role based access controls and schedule approval workflows to govern routine operations. Governance established formal scheduling policies and escalation paths to maintain coverage continuity and roster accuracy across hospital units.
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The Ottawa Hospital Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic UserWeb | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, The Ottawa Hospital implemented Epic UserWeb as its Web Content Management solution. Epic UserWeb is used on the Ottawa Hospital website to centralize publishing for public facing pages and patient education content. The deployment leverages Epic UserWeb to provide content repositories, web authoring interfaces, and template driven page rendering, which align with typical Web Content Management architecture. This configuration emphasizes content governance through role based access controls and workflow based publishing that map to health communications processes.
Operational coverage focuses on the hospital website and the communications and clinical education functions responsible for content creation and maintenance. Functional modules deployed include content authoring, templated layouts, workflow approvals, version control, and permission management as provided by Epic UserWeb. The Ottawa Hospital Epic UserWeb Web Content Management deployment supports structured editorial governance and lifecycle management for web content across the organization.
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IT Decision Makers and Key Stakeholders at The Ottawa Hospital
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Chief of Staff | CXO | Finance | |
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Executive Vice-President and Chief Operating Officer | CXO | Finance | |
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VP and CFO | VP | Finance | |
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Executive Vice-President and Chief Human Resources Officer | CXO | HR | |
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CIO | CXO | Finance | |
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Director Organizational Effectiveness | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Accounting Director | Director | Finance | |
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Apps Being Evaluated by The Ottawa Hospital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Ottawa Hospital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Ottawa Hospital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Ottawa Hospital Technographics
The Ottawa Hospital is a Healthcare organization based in Canada,
with around 12000 employees and annual revenues of $1.67 billion.
The Ottawa Hospital operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Workforce ESP (ex Kronos Workforce ESP) and Epic UserWeb,
covering areas like ERP Financial, Workforce Scheduling and Web Content Management.
The Ottawa Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Epic Systems.
The Ottawa Hospital recently adopted applications including
Oracle E-Business Suite in 2019, Oracle iExpense in 2019 and UKG Workforce ESP (ex Kronos Workforce ESP) in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Ottawa Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Ottawa Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Ottawa Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.