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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

The Road Home Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pulse For Good Legacy Pulse For Good Customer Experience CRM n/a 2019 2019
In 2019 The Road Home implemented Pulse For Good to capture anonymous lived experience feedback from shelter clients and service users, deploying the solution as a Customer Experience capability to inform program-level decisions and funder reporting. The deployment used Pulse For Good kiosks positioned in service locations to collect client experience and social services feedback directly from people with lived experience, producing real time input for staff review. The implementation centered on kiosk based data collection feeding a centralized Pulse For Good feedback platform, configured to preserve respondent anonymity while providing timely, actionable information for program teams. Functional capability emphasis included client feedback intake, summary reporting for program improvement and structured outputs to support funder reporting requirements, aligning with typical customer experience workflows for survey capture and response prioritization. Operational scope covered shelter operations and Service teams working across Salt Lake County programs, with the platform used by frontline staff to triage issues and prioritize changes. Governance and process change focused on incorporating lived experience feedback into program improvement cycles and accountability reporting, helping staff prioritize changes and strengthening accountability in Salt Lake County programs as reported by The Road Home.
IT Decision Makers and Key Stakeholders at The Road Home
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Road Home Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Road Home Technographics

The Road Home is a Non Profit organization based in United States, with around 244 employees and annual revenues of $28.0 million.

The Road Home operates a diverse technology stack with applications such as Pulse For Good, covering areas like Customer Experience.

The Road Home has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Pulse For Good.

The Road Home recently adopted applications including Pulse For Good in 2019, highlighting its ongoing modernization strategy.

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