The Sharper Image
40230 Grand River Road - Suite #200,
Novi, 48375, MI,
United States
Novi, 48375, MI,
United States
1 877-714-7444
Retail
The Sharper Image Technographics
The Sharper Image Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Sharper Image and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 The Sharper Image employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Sharper Image has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, LogMeIn BoldChat for Chatbots and Conversational AI in 2016, Algolia Search for Application, Web and Enterprise Search in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Sharper Image is running and its propensity to invest more and deepen its relationship with Oracle , GoTo (formerly LogMeIn) , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Sharper Image revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Sharper Image intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Sharper Image Tech Stack and Enterprise Applications
The Sharper Image ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, The Sharper Image deployed Oracle NetSuite ERP as its ERP Financial system to centralize core accounting and control functions. Oracle NetSuite ERP was configured as a cloud hosted financial management platform to capture asset, liability, revenue, and expense transactions and to provide a unified general ledger for financial reporting.
Configuration focused on core financial modules, including general ledger and subledger reconciliation, fixed asset accounting, accounts payable, and accounts receivable. Day to day accounting workstreams were implemented to prepare and record asset, liability, revenue, and expense entries by compiling and analyzing account information, and to maintain and balance subsidiary accounts by verifying, allocating, posting, reconciling transactions, and resolving discrepancies.
Operational scope centered on the finance and accounting organization, where staff assisted in testing the implementation of the new ERP Accounting system Oracle NetSuite ERP for role relevant functions. Governance work included establishing reconciliation workflows, role based access for accounting tasks, and process changes to support period close and subsidiary account balancing under the ERP Financial configuration.
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The Sharper Image AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, The Sharper Image implemented LogMeIn BoldChat on its website. The Sharper Image deployed LogMeIn BoldChat as a Chatbots and Conversational AI solution to support customer service and online sales engagement on its retail e-commerce site.
The implementation centered on a web-embedded chat widget and the LogMeIn BoldChat agent console, leveraging category-aligned capabilities such as proactive chat invitations, canned responses and session transcripts, routing and queuing to direct inquiries to support agents, and basic conversational reporting. Operational scope focused on site-based customer support and e-commerce teams, integrating the chat interface into product pages and checkout flows to handle live customer interactions. Governance and process changes emphasized configuration of routing rules, response templates and agent workflows, with training to align support agents to conversational handling and escalation procedures.
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The Sharper Image Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2016 | 2016 |
In 2016, The Sharper Image implemented Algolia Search on its consumer-facing website. The Sharper Image deployed Algolia Search as a cloud-hosted site search capability in the Application, Web and Enterprise Search category to power on-site product discovery and query-driven navigation.
The implementation leveraged Algolia Search hosted indices and search APIs with client-side search widgets and autocomplete embedded in the storefront search box and category pages. Functional capabilities implemented include real-time indexing of product records, autocomplete and instant results rendering, configurable relevance ranking rules, and faceted filtering to support guided product exploration.
Integration work focused on synchronizing the e-commerce product catalog and inventory feeds into Algolia indices via API-driven pushes and scheduled index updates, and wiring search results to storefront product detail and category pages. Operational coverage centered on the website commerce function, impacting merchandising, product management, and customer experience teams, with governance activities concentrated on index refresh schedules, relevance tuning workflows, and search configuration ownership by merchandising stakeholders.
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Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2020 | 2020 |
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The Sharper Image eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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The Sharper Image CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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The Sharper Image ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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The Sharper Image PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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The Sharper Image PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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The Sharper Image IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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The Sharper Image CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at The Sharper Image
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Operations | VP | Operations | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by The Sharper Image Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Sharper Image IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Sharper Image digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Sharper Image Technographics
The Sharper Image is a Retail organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
The Sharper Image operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LogMeIn BoldChat and Algolia Search,
covering areas like ERP Financial, Chatbots and Conversational AI and Application, Web and Enterprise Search.
The Sharper Image has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, GoTo (formerly LogMeIn) and Algolia.
The Sharper Image recently adopted applications including
Teads Platform in 2022, Pathwire Mailgun in 2021 and Contentful Content Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Sharper Image’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Sharper Image’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Sharper Image technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.