Solicitors Regulation Authority
The Cube, 199 Wharfside Street,
Birmingham, B1 1RN,
United Kingdom
Birmingham, B1 1RN,
United Kingdom
44 12 1820-2250
Professional Services
Solicitors Regulation Authority Technographics
Solicitors Regulation Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Solicitors Regulation Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 783 Solicitors Regulation Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Solicitors Regulation Authority has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Oleeo ATS for Applicant Tracking System in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Solicitors Regulation Authority is running and its propensity to invest more and deepen its relationship with Microsoft , Oleeo , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Solicitors Regulation Authority revenues, which have grown to $137.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Solicitors Regulation Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Solicitors Regulation Authority Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Epicor ERP | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Solicitors Regulation Authority migrated from Epicor ERP to Microsoft Dynamics 365 for Finance and Operations. The deployment was an ERP Financial initiative to modernize core finance and operations processes and ran alongside a Microsoft Dynamics CRM program.
The implementation focused on core finance modules consistent with ERP Financial systems, including general ledger, accounts payable, accounts receivable, procurement, fixed assets and financial reporting. Business change activities included detailed gap analysis between as is and to be ways of working, configuration alignment workshops, readiness and transition planning, and the coordination of training and communications workstreams to prepare impacted users.
The program integrated Microsoft Dynamics 365 for Finance and Operations with the broader Microsoft Dynamics CRM rollout, and suppliers and internal teams were engaged to build the readiness and transition plans. Operational coverage included the Project and Programme Management Office and impacted business teams across the organization, with workstreams coordinating internal and external communications and training.
A Business Change Manager provided PPMO support and consultancy under a July 2018 to February 2020 contract, reviewing and tailoring end to end project products and helping develop the benefits and quality management approach. The engagement also supported the Project Management community to shape delivery lifecycle artifacts, including RACI matrices and stage gate criteria, and facilitated workshops to ensure the Microsoft Dynamics 365 for Finance and Operations solution was fit for purpose and aligned to measurable benefits.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oleeo | Legacy | Oleeo ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Solicitors Regulation Authority implemented Oleeo ATS as its Applicant Tracking System and exposed candidate intake through the SRA careers site, where the vendor hosted candidate eform pages on the organisation website. The deployment is targeted at SRA recruitment operations and human resources for an organisation of 783 employees, centralising external job postings and applicant intake on the public careers portal.
The Oleeo ATS implementation centers on applicant intake and workflow orchestration typical of an Applicant Tracking System, including configured candidate eforms, job requisition publication, staged application workflows, candidate status tracking, and evaluation queuing for recruiters and hiring managers. The presence of candidate eform URLs indicates the implementation includes web hosted application forms and structured application data capture aligned to recruitment process automation.
Architecturally the implementation is presented as a vendor hosted career site integration, with application flows originating on the SRA website and landing in the Oleeo ATS candidate database, consistent with cloud SaaS ATS patterns for centralized resume and application management. Operational coverage spans HR and recruitment teams across the organisation and routes external applicants through the ATS for screening and shortlisting workflows.
Governance is implemented through configurable workflow and role based access controls for recruiters and hiring managers within the Oleeo ATS, supporting structured review, compliance oriented record keeping, and controlled candidate progression. The configuration focuses on standard Applicant Tracking System functional controls rather than bespoke on premise infrastructure changes.
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, the Solicitors Regulation Authority deployed LivePerson Conversational Cloud as a Chatbots and Conversational AI solution on its public website. The deployment provides a web-based conversational layer to handle inbound queries and guide visitors through regulatory information and service workflows, embedding the LivePerson Conversational Cloud interface into site pages to surface proactive messaging and visitor-initiated chat. Configuration emphasized conversational automation and intent-driven routing, using natural language processing for intent classification, scripted dialogue flows, and escalation rules for live agent handoff. The LivePerson Conversational Cloud was configured with reusable message templates, session management, and bot orchestration to sustain multi-turn conversations and transfer context when escalating to human operators, supporting functions such as customer service triage, information retrieval, and guidance through forms and procedures. Integration work focused on embedding the web messaging footprint and exposing the Conversational Cloud endpoints to the SRA website front end, keeping integrations scoped to the web channel. Operational coverage involved digital engagement teams and front-line contact center staff, aligning web chat availability with existing inquiry handling processes, and applying data governance and compliance controls to message templates and agent scripts to meet regulatory communication standards. Rollout governance included centralized content authoring, scheduled review cycles for conversation scripts, and training for agents on bot escalation workflows, preserving institutional control over regulatory messaging and treating LivePerson Conversational Cloud as a production-facing communication channel under communications and compliance oversight.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2010 | 2010 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2019 | 2019 |
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CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Solicitors Regulation Authority
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Solicitors Regulation Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Solicitors Regulation Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Solicitors Regulation Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Solicitors Regulation Authority Technographics
Solicitors Regulation Authority is a Professional Services organization based in United Kingdom,
with around 783 employees and annual revenues of $137.0 million.
Solicitors Regulation Authority operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Oleeo ATS and LivePerson Conversational Cloud,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Solicitors Regulation Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Oleeo and LivePerson.
Solicitors Regulation Authority recently adopted applications including
Microsoft Azure Monitor in 2021, Cloudflare CDN in 2021 and Oleeo ATS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Solicitors Regulation Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Solicitors Regulation Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Solicitors Regulation Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.