The Tiffen Company Technographics
The Tiffen Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Tiffen Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 The Tiffen Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Tiffen Company has purchased the following applications: Google Pay for Payment Processing in 2020, Reamaze Live Chat for Chatbots and Conversational AI in 2019, Eventbrite for Event Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Tiffen Company is running and its propensity to invest more and deepen its relationship with Google , Apple , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Tiffen Company revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Tiffen Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Tiffen Company Tech Stack and Enterprise Applications
The Tiffen Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, The Tiffen Company integrated Google Pay as a Payment Processing option on its public website. The implementation embedded the Google Pay payment button into the site checkout flow, enabling customers to initiate payment using Google Pay credentials and standard web payment request patterns. The Google Pay integration leveraged client side integration and tokenized card provisioning, reflecting typical Payment Processing capabilities such as authentication and vaulted payment instruments.
The deployment focused on the company website and supported online retail checkout and billing functions for the United States site. Configuration work included merchant credential setup, front end checkout UI changes, and cross browser and mobile QA prior to site activation. Governance and operational ownership were assigned to payment operations and site product teams, responsible for ongoing configuration, validation of payment methods, and monitoring of the Google Pay implementation.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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The Tiffen Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | Reamaze Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, The Tiffen Company deployed Reamaze Live Chat on its public website. The Tiffen Company uses Reamaze Live Chat, a Chatbots and Conversational AI application, to support online customer service and e-commerce inquiry handling for its web storefront.
The implementation centers on a web embedded live chat widget and messaging interface, leveraging Reamaze Live Chat capabilities such as real time chat sessions, asynchronous messaging, canned responses, and transcript capture to support customer support workflows. Configuration emphasis was placed on message routing and canned reply libraries to streamline responses for common product and order questions.
Operational scope is focused on the customer service team managing web inquiries arising from the site, with the deployment embedded directly into site pages to enable immediate customer engagement. Governance practices align with standard chat operations, including staffed response windows, chat triage into internal follow up workflows, and retention of conversation records for case handling and auditability.
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The Tiffen Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EventBrite | Legacy | Eventbrite | Event Management | Collaboration | n/a | 2021 | 2021 |
In 2021, The Tiffen Company embedded Eventbrite on its public website to manage event discovery and attendee registration. The Tiffen Company uses Eventbrite as its Event Management platform to host event pages, ticketing, and registration workflows that are accessible directly from tiffen.com.
Configuration emphasized embedded event listings and registration widgets that route site visitors into Eventbrite hosted checkout and attendee management, aligning Eventbrite pages with the corporate website experience. Implemented functional capabilities reflect standard Event Management workflows, including event pages, tiered ticketing, registration forms, attendee lists and checkout flows. Operational ownership was positioned with marketing and customer engagement teams, centralizing online RSVP and registration processes on the website to streamline front-end event discovery and attendee handling.
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The Tiffen Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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The Tiffen Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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The Tiffen Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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The Tiffen Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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The Tiffen Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at The Tiffen Company
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Apps Being Evaluated by The Tiffen Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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