Cape Town, 8000,
South Africa
The Western Cape Department of Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Western Cape Department of Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32479 The Western Cape Department of Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Western Cape Department of Health has purchased the following applications: Pragma On Key Enterprise Asset Management for Enterprise Asset Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Western Cape Department of Health is running and its propensity to invest more and deepen its relationship with Pragma , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Western Cape Department of Health revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Western Cape Department of Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pragma | Legacy | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 The Western Cape Department of Health implemented Pragma On Key Enterprise Asset Management as part of its Hospital Revitalisation Program. Pragma On Key Enterprise Asset Management, classified as Enterprise Asset Management, was deployed to address an incomplete asset register and the absence of preventive maintenance identified during the initial assessment at the Provincial Hospital in George.
The implementation established an On Key database and operationalized formal Work Planning and Control procedures. Core capabilities configured included asset identification and verification for both engineering and clinical equipment, criticality ranking driven by a probability and consequence matrix, development of maintenance tactics, preventive maintenance scheduling for critical assets, and procedures for maintenance program development and root cause failure analysis.
Operational coverage centered on the George Provincial Hospital, where the Asset Care Centre worked with the hospital technical team and clinical staff to shift practices from reactive to proactive maintenance. Governance and process changes included asset management policy and strategy, method study and an integrated management system, structured change management and staff development, and the introduction of regular performance monitoring of work execution.
The deployment produced improved asset management reporting, clearer coordination of work activities, and a move toward predominantly proactive maintenance, supporting continuous improvement of revitalized hospital assets. The On Key database and established procedures provided a durable operational foundation for ongoing asset management within the hospital.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Customer Experience | CRM |
|
2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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