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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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The York Water Company
Location
130 East Market Street,
York, 17401, PA,
United States
Website
https://www.yorkwater.com/
Phone
1 903-983-6200
Artw industry
Utilities
Employee
Revenue

The York Water Company Technographics

The York Water Company Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by The York Water Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 The York Water Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that The York Water Company has purchased the following applications: Paymentus Payveris for Payment Processing in 2018, Full Slate for Online Meeting Scheduling in 2017, Twilio Sendgrid for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems The York Water Company is running and its propensity to invest more and deepen its relationship with Paymentus , Full Slate , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing The York Water Company revenues, which have grown to $56.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The York Water Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

The York Water Company Tech Stack and Enterprise Applications

The York Water Company ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paymentus Legacy Paymentus Payveris Payment Processing ERP n/a 2018 2018
In 2018 The York Water Company deployed Paymentus Payveris on its public website to provide online customer payments. The York Water Company implemented Paymentus Payveris as its Payment Processing solution to support utility customer billing and electronic payment capture through a customer-facing portal. The implementation centers on an online payment portal and payment gateway capabilities typical of the Payment Processing category, including card and ACH capture, secure checkout flows, and PCI-aligned payment handling. Operational scope covers customer billing and cash collection workflows for York Water Company customers via website payment capture, with governance focused on payment operations and customer authentication flows.
The York Water Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Full Slate Legacy Full Slate Online Meeting Scheduling Collaboration n/a 2017 2017
In 2017, The York Water Company deployed Full Slate as its Online Meeting Scheduling solution on its corporate website. Full Slate was embedded in yorkwater.com to create a direct online booking channel for customer appointments and service interactions. Full Slate configuration emphasized online booking widgets, calendar management, appointment intake forms, and automated notifications. Full Slate scheduling and automated confirmation capabilities were configured to enforce availability windows and time slot rules, capture customer contact details and appointment reasons, and support rescheduling and cancellation workflows. The implementation provided a centralized appointment surface accessed through the website and managed by customer service and administrative staff, supporting customer-facing scheduling for account inquiries and field service appointments. The York Water Company Full Slate Online Meeting Scheduling deployment focused on day to day appointment orchestration and customer intake automation. Governance was organized around centralized administrative control of staff schedules, role based access for schedulers, and defined booking policies maintained by operations and customer service teams, with the scheduling functionality operated directly from the public site.
Survey and Questionnaire Collaboration 2023 2023
The York Water Company PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Sendgrid Transactional Email PaaS n/a 2021 2021
In 2021, The York Water Company deployed Twilio Sendgrid to manage Transactional Email generated from its website. The York Water Company implemented Twilio Sendgrid on their public site to centralize automated customer message delivery and to handle website-triggered notifications. The implementation uses Twilio Sendgrid API and SMTP delivery endpoints to bind website events to templated messages, employing personalization tokens and scalable delivery pipelines typical of Transactional Email platforms. Configuration emphasized reusable transactional templates, suppression and recipient management, and deliverability controls that align with standard Transactional Email operational practices. The deployment supports customer-facing business functions including billing communications, account notifications, outage and service alerts, and password reset workflows, integrated directly with website forms and account processes. Operational governance focuses on template versioning, sender domain configuration, and monitoring of bounce and engagement events through Twilio Sendgrid event feeds.
The York Water Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
The York Water Company CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at The York Water Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The York Water Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The York Water Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The York Water Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The York Water Company Technographics
The York Water Company is a Utilities organization based in United States, with around 110 employees and annual revenues of $56.3 million.
The York Water Company operates a diverse technology stack with applications such as Paymentus Payveris, Full Slate and Twilio Sendgrid, covering areas like Payment Processing, Online Meeting Scheduling and Transactional Email.
The York Water Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paymentus, Full Slate and Twilio.
The York Water Company recently adopted applications including Esri Arcgis Survey123 in 2023, Twilio Sendgrid in 2021 and Paymentus Payveris in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The York Water Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The York Water Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The York Water Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.