Thebookpeople.Co.Uk
Salisbury House, Weyside Park, Catteshall Lane,
Godalming, x, GU7 1XE,
United Kingdom
Godalming, x, GU7 1XE,
United Kingdom
44 14 8386 1144
Retail
Thebookpeople.Co.Uk Technographics
Thebookpeople.Co.Uk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thebookpeople.Co.Uk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Thebookpeople.Co.Uk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thebookpeople.Co.Uk has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, HCL Commerce (ex IBM Websphere Commerce) for eCommerce in 2012, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thebookpeople.Co.Uk is running and its propensity to invest more and deepen its relationship with Google , HCL Technologies , Algonomy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thebookpeople.Co.Uk revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thebookpeople.Co.Uk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thebookpeople.Co.Uk Tech Stack and Enterprise Applications
Thebookpeople.Co.Uk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Thebookpeople.Co.Uk implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment uses Google Workspace cloud SaaS to centralize email, document collaboration and real time meetings for the company's roughly 400 employees in the United Kingdom.
The Google Workspace (Formerly Google G-Suite) implementation emphasizes core Collaboration capabilities, including Gmail for corporate mail, Google Drive and Docs for collaborative content creation, Google Meet for virtual meetings and Calendar for scheduling. Governance and operational controls are applied through the Google Workspace admin console with centralized administration, identity and access controls, organizational unit segmentation and device management to enforce permissions and data retention policies across merchandising, marketing, customer service and finance teams.
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Thebookpeople.Co.Uk eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCL Technologies | Legacy | HCL Commerce (ex IBM Websphere Commerce) | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012 Thebookpeople.Co.Uk implemented HCL Commerce (ex IBM Websphere Commerce) as its primary eCommerce platform for its public website. The implementation positioned HCL Commerce as the central storefront and transaction engine supporting online product presentation, basket and checkout flows, and customer account management for the retailer.
The deployment emphasized standard eCommerce functional modules, including product catalog and taxonomy management, search and merchandising capabilities, a promotions and pricing engine, shopping cart and checkout orchestration, and order capture and basic order lifecycle functions. Configuration work focused on storefront templates, catalog feed mapping, promotion rule setup, and customer profile and session management consistent with retail online commerce operations.
Integration points were implemented in generic terms to support operational handoffs between the commerce platform and downstream processes, including content management for promotional content, payment processing endpoints for transaction capture, and fulfillment systems for order dispatch and tracking. Operational coverage spanned the digital commerce team, merchandising, customer service, and logistics teams in the United Kingdom, with HCL Commerce serving as the authoritative system for online product and order data.
Governance was structured around commerce operations and IT collaboration, with staged configuration and iterative releases to refine merchandising rules and checkout flows. Release management and testing cycles were used to validate catalog updates and promotional campaigns before live deployment, embedding commerce workflow controls into merchandising and operations processes.
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Thebookpeople.Co.Uk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015 Thebookpeople.Co.Uk deployed Hotjar on its public website as a Customer Experience capability to capture on-site user behavior. Thebookpeople.Co.Uk implemented Hotjar to support web UX and e-commerce analysis across its online storefront.
The implementation centered on deploying the Hotjar tracking script to instrument pageviews, session recordings, and heatmaps, using Hotjar’s behavioral analytics and feedback modules to surface user interaction patterns and on-page feedback. Configuration focused on page-level targeting and event capture consistent with standard Customer Experience workflows, with the full application name Hotjar referenced in site instrumentation and data capture policies.
Operational coverage remained website-first, with Hotjar data consumed by UX, product, marketing, and analytics teams responsible for conversion and content decisions. The deployment used client-side instrumentation to forward interaction data to Hotjar, maintaining a separation between site infrastructure and the Customer Experience analytics layer.
Governance for the Hotjar deployment included role-based access to session and feedback data and integration into existing analytics review workflows, aligning behavioral data handling with site privacy and consent processes. Implementation emphasized ongoing monitoring of instrumentation scope and access controls to ensure the Hotjar Customer Experience signals were available to the appropriate business functions without broad data exposure.
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Thebookpeople.Co.Uk ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Thebookpeople.Co.Uk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Thebookpeople.Co.Uk CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thebookpeople.Co.Uk
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Management Accountant | Manager | Finance | |
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Financial Controller | Director | Finance | |
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Regional Business Manager | Manager | Finance | |
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Chief Operating Officer (COO) | CXO | Finance | |
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IT Manager | Manager | IT | |
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Administration Manager | Manager | Operations | |
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Digital & IT Director | Director | IT | |
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Head of HR | Director | HR | |
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Senior Project Manager | Manager | Operations | |
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Apps Being Evaluated by Thebookpeople.Co.Uk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thebookpeople.Co.Uk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thebookpeople.Co.Uk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Thebookpeople.Co.Uk Technographics
Thebookpeople.Co.Uk is a Retail organization based in United Kingdom,
with around 400 employees and annual revenues of $110.0 million.
Thebookpeople.Co.Uk operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), HCL Commerce (ex IBM Websphere Commerce) and Hotjar,
covering areas like Collaboration, eCommerce and Customer Experience.
Thebookpeople.Co.Uk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, HCL Technologies and Contentsquare.
Thebookpeople.Co.Uk recently adopted applications including
Klaviyo in 2021, Awin Affiliate Marketing in 2021 and Redsift OnDMARC in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thebookpeople.Co.Uk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thebookpeople.Co.Uk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thebookpeople.Co.Uk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.