Altrincham, WA15 0AF,
United Kingdom
THG Fulfil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by THG Fulfil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 THG Fulfil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that THG Fulfil has purchased the following applications: Stripe Payments for Payment Processing in 2022, JobandTalent Business for Workforce Management in 2025, OpenAI GPT-4 for Generative AI Platforms in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems THG Fulfil is running and its propensity to invest more and deepen its relationship with Stripe , JobandTalent , OpenAI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing THG Fulfil revenues, which have grown to $259.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for THG Fulfil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobandTalent | Legacy | JobandTalent Business | Workforce Management | HCM | n/a | 2025 | 2025 |
In 2025 THG Fulfil deployed JobandTalent Business in the Workforce Management category to scale its frontline workforce for peak season. THG Fulfil, a UK based fulfillment provider, used JobandTalent Business alongside Clara the AI recruiter to orchestrate a large seasonal hiring campaign focused on warehouse and fulfillment operations.
The implementation centered on recruitment automation and applicant tracking capabilities within JobandTalent Business, with Clara handling candidate sourcing and automated screening at scale. Configuration emphasized high velocity hiring workflows, automated candidate matching, and orchestration of offer and onboarding steps, aligning recruitment automation with operational shift requirements.
Operational scope covered frontline operations and HR, managing more than 48,000 applications and delivering nearly 2,000 hires to meet peak demand. Outcomes reported from the deployment include 100 percent fulfillment of peak hiring needs, a reduction in average hiring time from 8 weeks to 3 weeks, a 50 percent reduction in attrition for new starters, and a 68 percent year on year increase in new starters.
Rollout and governance were driven by operations leadership to support peak season cadence, embedding JobandTalent Business into standard hiring processes and operational workforce planning. The deployment positioned Clara and JobandTalent Business as the central recruitment engine for THG Fulfil, shifting frontline hiring from manual sourcing to AI assisted, high throughput recruitment workflows.
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
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Collaboration | Collaboration |
|
2025 | 2025 |
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Collaboration | Collaboration |
|
2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
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|
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Digital Signing | Content Management |
|
2025 | 2025 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
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|
|
|
Customer Experience | CRM |
|
2023 | 2023 |
|
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Customer Experience | CRM |
|
2025 | 2025 |
|
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Marketing Analytics | CRM |
|
2021 | 2021 |
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Marketing Analytics | CRM |
|
2022 | 2022 |
|
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Marketing Automation | CRM |
|
2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
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Tag Management | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2025 | 2025 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2025 | 2025 |
|
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Governance, Risk and Compliance | TRM |
|
2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2025 | 2025 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
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Cloud Storage | IaaS |
|
2022 | 2022 |
|
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Content Delivery Network | IaaS |
|
2018 | 2018 |
|
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Content Delivery Network | IaaS |
|
2020 | 2020 |
|
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Content Delivery Network | IaaS |
|
2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
|
2025 | 2025 |
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
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Web Application Firewalls (WAF) | CyberSecurity |
|
2020 | 2020 |
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