Manchester, M90 3DP,
United Kingdom
THG Ingenuity Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by THG Ingenuity and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 THG Ingenuity employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that THG Ingenuity has purchased the following applications: Stripe Payments for Payment Processing in 2022, JobandTalent Clara AI Recruiter for Recruiting Chatbot in 2025, Zoho SalesIQ for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems THG Ingenuity is running and its propensity to invest more and deepen its relationship with Stripe , JobandTalent , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing THG Ingenuity revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for THG Ingenuity intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobandTalent | Legacy | JobandTalent Clara AI Recruiter | Recruiting Chatbot | HCM | n/a | 2025 | 2025 |
In 2025 THG Ingenuity deployed JobandTalent Clara AI Recruiter to scale frontline hiring at THG Fulfil during the peak season. The implementation positioned JobandTalent Clara AI Recruiter within the Recruiting Chatbot category to automate high volume candidate engagement and accelerate time to hire for UK fulfillment sites.
The deployment focused on conversational screening, bulk applicant triage, automated interview scheduling, and handoff workflows to internal onboarding teams. Clara the AI recruiter was configured to manage continuous intake workflows and maintain candidate experience at scale, aligning recruiter oversight with automated decisioning and pipeline orchestration.
Operationally the solution handled more than 48,000 applications, delivered 100% fulfillment with nearly 2,000 hires, reduced hiring time from 8 to 3 weeks, cut attrition by 50% and supported a 68% year on year increase in new starters during the peak season. These outcomes applied specifically to frontline hiring at THG Fulfil in the United Kingdom and demonstrate high-volume candidate processing and recruitment throughput.
Governance changes emphasized centralized candidate communications and revised recruiter handoff procedures to absorb the volume Clara produced, shifting operational ownership toward recruitment operations and site onboarding teams. Wynand Jansen Group Operations Director at THG Ingenuity described JobandTalent Business and Clara the AI recruiter as nothing short of astonishing which reflects executive endorsement of the new Recruiting Chatbot driven hiring cadence.
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Time and Attendance | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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