Thistle Hotel & Resort Malaysia
KM 16, Jalan Pantai, Teluk Kemang,
Port Dickson, 71050,
Malaysia
Port Dickson, 71050,
Malaysia
60 6648 2828
Leisure and Hospitality
Thistle Hotel & Resort Malaysia Technographics
Thistle Hotel & Resort Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thistle Hotel & Resort Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Thistle Hotel & Resort Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thistle Hotel & Resort Malaysia has purchased the following applications: Epicor iScala for ERP Financial in 2017, Oracle OPERA Cloud PMS for Hotel Property Management in 2017, Cloudflare CDN for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thistle Hotel & Resort Malaysia is running and its propensity to invest more and deepen its relationship with Epicor , Oracle , Amadeus IT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thistle Hotel & Resort Malaysia revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thistle Hotel & Resort Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thistle Hotel & Resort Malaysia Tech Stack and Enterprise Applications
Thistle Hotel & Resort Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor iScala | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Thistle Hotel & Resort Malaysia implemented Epicor iScala as its core ERP Financial system for finance and food and beverage accounting at its Johor Bahru property and associated outlets. The deployment consolidated general ledger and accounts payable workflows into Epicor iScala to support month end and year end close activities across the hotel finance organization.
Epicor iScala was configured to handle core financial modules including journal entry processing, amortization, depreciation, accruals, account code and sub-account maintenance, and inventory valuation for food and beverage. The system was used to produce weekly F&B cost reports, daily and monthly revenue reports, and to calculate per plate menu costs, embedding costing and reconciliation routines into the ERP Financial ledger processes.
Operational integrations and data reconciliation responsibilities were explicitly tied to property systems, with Epicor iScala reconciled against Opera trial balances and Micros revenue reports and used to verify Night Auditor figures and daily revenue reporting. The application interfaced into hotel operational processes through coordination with Accounts Payable, the Controller, the storekeeper, Food and Beverage management, and the Executive Chef to validate receiving, invoice unit costs, inventory issuance, and stock taking.
Governance and process controls were formalized around month end stock taking, food and beverage reconciliation, random spot checks of receiving and par inventories, verification of invoice mathematics and stamping, and periodic analysis of the meat tag system to validate physical controls. Responsibility for producing timely financial information and supporting audit readiness was embedded in the Epicor iScala configuration and in defined workflows for finance and F&B teams.
Operational outcomes documented in role responsibilities include an accurate and timely monthly and year end close process, timely reporting of monthly financial information, and support for clean year end audits through reconciliations and control activities. Risks were managed through recurring reconciliations and spot check procedures that feed into the Epicor iScala financial records.
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Thistle Hotel & Resort Malaysia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Thistle Hotel & Resort Malaysia implemented Oracle OPERA Cloud PMS. The Hotel Property Management deployment centralized reservations and front desk operations for the property, managing bookings, cancellations and reservation amendments across 381 rooms.
Oracle OPERA Cloud PMS was configured to support core Hotel Property Management capabilities including reservation management, room inventory and rate control, guest profiling, and check in and check out workflows. Front desk and reservations staff used Oracle OPERA Cloud PMS to process bookings and amendments while coordinating room status with housekeeping, and guest experience staff logged and responded to guest complaints and feedback as part of daily guest service operations.
The implementation covered property level operations within the Malaysian hotel and touched business functions including reservations, front office, housekeeping and guest services across a staff base of approximately 500 employees. Governance centered on operational ownership by front desk and guest experience teams, with procedural controls for reservation changes and housekeeping coordination to maintain room readiness and booking accuracy.
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Thistle Hotel & Resort Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
In 2021, Thistle Hotel & Resort Malaysia deployed Cloudflare CDN. Cloudflare CDN, a Content Delivery Network, was implemented in front of the public website at https://www.thistle.com.my to deliver cached content from edge locations and to provide perimeter security and TLS termination for visitor traffic.
The implementation followed a standard edge delivery architecture, routing web requests through Cloudflare CDN to the hotel group origin web servers and enabling capabilities typical of a Content Delivery Network such as edge caching, SSL certificate management, HTTP acceleration, and automated bot and DDoS protection. Operational scope centered on web operations and guest facing online channels, with configuration work focused on cache rules, SSL provisioning, and traffic routing policies. Governance responsibilities were aligned to the site operations team for ongoing configuration and policy management, and the deployment emphasized web content delivery and availability for the company website.
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IT Decision Makers and Key Stakeholders at Thistle Hotel & Resort Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Thistle Hotel & Resort Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thistle Hotel & Resort Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thistle Hotel & Resort Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Thistle Hotel & Resort Malaysia Technographics
Thistle Hotel & Resort Malaysia is a Leisure and Hospitality organization based in Malaysia,
with around 500 employees and annual revenues of $80.0 million.
Thistle Hotel & Resort Malaysia operates a diverse technology stack with applications such as
Epicor iScala, Oracle OPERA Cloud PMS and Cloudflare CDN,
covering areas like ERP Financial, Hotel Property Management and Content Delivery Network.
Thistle Hotel & Resort Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Oracle and Cloudflare.
Thistle Hotel & Resort Malaysia recently adopted applications including
Amadeus iHotelier (ex TravelClick iHotelier) in 2022, Cloudflare CDN in 2021 and Epicor iScala in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thistle Hotel & Resort Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Thistle Hotel & Resort Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thistle Hotel & Resort Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.