Newcastle-upon-Tyne, NE20 9SJ,
United Kingdom
Thomas Miller Claims Management Technographics
Thomas Miller Claims Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thomas Miller Claims Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Thomas Miller Claims Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thomas Miller Claims Management has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Pathwire Mailgun for Transactional Email in 2019, Fasthosts CloudNX for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thomas Miller Claims Management is running and its propensity to invest more and deepen its relationship with Infor , Sinch , Fasthosts or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thomas Miller Claims Management revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thomas Miller Claims Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thomas Miller Claims Management Tech Stack and Enterprise Applications
Thomas Miller Claims Management ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Thomas Miller Claims Management implemented Infor SunSystems as its ERP Financial system. The deployment focused on core accounting and reconciliation capabilities, positioning Infor SunSystems to support the companys accounting, billing and purchase ledger activities.
Infor SunSystems was used to reconcile accounts and to analyse errors in costing accounts, forming the primary ledger and costing control point. Invoice preparation workflows were executed in multi-step processes that included multi-currency billing and exchange rate calculations for clients in Australia, the US, the UK and other countries, while supplier invoice creation and purchase ledger tasks were managed to support weekly payment runs. Proactis Purchase-to-Pay accounting software was used to process, code and review invoices and to prepare weekly payment runs, and Oasis accounting software was used to ensure client charging and fee proportioning was accurate.
Operational coverage spanned the accounting team, purchase ledger, billing operations and supplier disbursement processing, including organising medical and crew member disbursements from external providers for subsequent billing. The implementation operated alongside heavy Microsoft Excel usage, with improved spreadsheet functions and formulas such as SUM, SUMIF and VLOOKUP supporting reconciliation, reporting and monthly data preparation.
Governance and process controls were enforced through monthly spreadsheet deliverables, strict monthly deadlines and ongoing staff training on accounting systems. Risk management activities were maintained through online training portals, and staff onboarding included training new hires on Infor SunSystems, Proactis Purchase-to-Pay and Oasis accounting software to drive consistent process execution.
Stated operational outcomes included accurate invoice processing, precise billing and improved team efficiency through better communication and system training, with Infor SunSystems serving as the ERP Financial ledger backbone for these accounting and billing functions.
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Thomas Miller Claims Management PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019 Thomas Miller Claims Management deployed Pathwire Mailgun to support website-driven messaging workflows. Thomas Miller Claims Management implemented Pathwire Mailgun in 2019 for Transactional Email to power customer-facing notifications originating from its public website.
The implementation uses Pathwire Mailgun as a cloud-hosted SaaS messaging layer, leveraging standard Transactional Email capabilities such as SMTP and HTTP API sending, template management, event webhooks for delivery and engagement events, and suppression list handling. Pathwire Mailgun is configured to manage message templates and routing logic that support automated claim acknowledgements and status communications triggered by website interactions.
Operational coverage centers on digital channels and claims communications, with the service integrated into the company website to handle contact form responses, notification triggers, and other site-originated messages. Governance is organized around centralized template management, authenticated sending domains, and monitoring of delivery events and bounce handling to maintain consistent customer notification workflows.
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Thomas Miller Claims Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fasthosts | Legacy | Fasthosts CloudNX | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, Thomas Miller Claims Management implemented Fasthosts CloudNX to host its public website. Fasthosts CloudNX is used as the Application Hosting and Computing Services platform for publishing and serving web content for the company, providing the infrastructure layer that underpins online claims access and customer-facing web pages. The deployment reflects standard hosting capabilities common to the Application Hosting and Computing Services category, including virtual server provisioning, managed DNS and certificate handling, and content delivery and capacity controls consistent with cloud hosting platforms.
Operational coverage centers on web operations that support the company website in the United Kingdom, with the Fasthosts CloudNX implementation supporting marketing communications and customer-facing claims workflows through site availability and content management integration points. Governance and routine operational practices implied by the implementation include hosting configuration management, certificate renewal processes, and web content publishing workflows managed by the company IT or web operations function. The narrative restates that Thomas Miller Claims Management uses Fasthosts CloudNX as its Application Hosting and Computing Services solution for website hosting.
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IT Decision Makers and Key Stakeholders at Thomas Miller Claims Management
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Financial Controller | Director | Finance | ||||
| Finance Executive | Manager | Finance | ||||
| Chief Executive | CXO | Finance |
Apps Being Evaluated by Thomas Miller Claims Management Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||