AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Thomas Miller Claims Management Tech Stack and Enterprise Applications

Thomas Miller Claims Management ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP n/a 2015 2015
In 2015, Thomas Miller Claims Management implemented Infor SunSystems as its ERP Financial system. The deployment focused on core accounting and reconciliation capabilities, positioning Infor SunSystems to support the companys accounting, billing and purchase ledger activities. Infor SunSystems was used to reconcile accounts and to analyse errors in costing accounts, forming the primary ledger and costing control point. Invoice preparation workflows were executed in multi-step processes that included multi-currency billing and exchange rate calculations for clients in Australia, the US, the UK and other countries, while supplier invoice creation and purchase ledger tasks were managed to support weekly payment runs. Proactis Purchase-to-Pay accounting software was used to process, code and review invoices and to prepare weekly payment runs, and Oasis accounting software was used to ensure client charging and fee proportioning was accurate. Operational coverage spanned the accounting team, purchase ledger, billing operations and supplier disbursement processing, including organising medical and crew member disbursements from external providers for subsequent billing. The implementation operated alongside heavy Microsoft Excel usage, with improved spreadsheet functions and formulas such as SUM, SUMIF and VLOOKUP supporting reconciliation, reporting and monthly data preparation. Governance and process controls were enforced through monthly spreadsheet deliverables, strict monthly deadlines and ongoing staff training on accounting systems. Risk management activities were maintained through online training portals, and staff onboarding included training new hires on Infor SunSystems, Proactis Purchase-to-Pay and Oasis accounting software to drive consistent process execution. Stated operational outcomes included accurate invoice processing, precise billing and improved team efficiency through better communication and system training, with Infor SunSystems serving as the ERP Financial ledger backbone for these accounting and billing functions.
Thomas Miller Claims Management PaaS
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Previous System
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Category
Market
VAR/SI
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Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2019 2019
In 2019 Thomas Miller Claims Management deployed Pathwire Mailgun to support website-driven messaging workflows. Thomas Miller Claims Management implemented Pathwire Mailgun in 2019 for Transactional Email to power customer-facing notifications originating from its public website. The implementation uses Pathwire Mailgun as a cloud-hosted SaaS messaging layer, leveraging standard Transactional Email capabilities such as SMTP and HTTP API sending, template management, event webhooks for delivery and engagement events, and suppression list handling. Pathwire Mailgun is configured to manage message templates and routing logic that support automated claim acknowledgements and status communications triggered by website interactions. Operational coverage centers on digital channels and claims communications, with the service integrated into the company website to handle contact form responses, notification triggers, and other site-originated messages. Governance is organized around centralized template management, authenticated sending domains, and monitoring of delivery events and bounce handling to maintain consistent customer notification workflows.
Thomas Miller Claims Management IaaS
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Previous System
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VAR/SI
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Insight
Fasthosts Legacy Fasthosts CloudNX Application Hosting and Computing Services IaaS n/a 2013 2013
In 2013, Thomas Miller Claims Management implemented Fasthosts CloudNX to host its public website. Fasthosts CloudNX is used as the Application Hosting and Computing Services platform for publishing and serving web content for the company, providing the infrastructure layer that underpins online claims access and customer-facing web pages. The deployment reflects standard hosting capabilities common to the Application Hosting and Computing Services category, including virtual server provisioning, managed DNS and certificate handling, and content delivery and capacity controls consistent with cloud hosting platforms. Operational coverage centers on web operations that support the company website in the United Kingdom, with the Fasthosts CloudNX implementation supporting marketing communications and customer-facing claims workflows through site availability and content management integration points. Governance and routine operational practices implied by the implementation include hosting configuration management, certificate renewal processes, and web content publishing workflows managed by the company IT or web operations function. The narrative restates that Thomas Miller Claims Management uses Fasthosts CloudNX as its Application Hosting and Computing Services solution for website hosting.

IT Decision Makers and Key Stakeholders at Thomas Miller Claims Management

First Name Last Name Title Function Department Email Phone
Financial Controller Director Finance
Finance Executive Manager Finance
Chief Executive CXO Finance

Apps Being Evaluated by Thomas Miller Claims Management Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thomas Miller Claims Management IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thomas Miller Claims Management digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Thomas Miller Claims Management Technographics
Thomas Miller Claims Management is a Banking and Financial Services organization based in United Kingdom, with around 370 employees and annual revenues of $40.0 million.
Thomas Miller Claims Management operates a diverse technology stack with applications such as Infor SunSystems, Pathwire Mailgun and Fasthosts CloudNX, covering areas like ERP Financial, Transactional Email and Application Hosting and Computing Services.
Thomas Miller Claims Management has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Sinch and Fasthosts.
Thomas Miller Claims Management recently adopted applications including Pathwire Mailgun in 2019, Infor SunSystems in 2015 and Fasthosts CloudNX in 2013, highlighting its ongoing modernization strategy.
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Our research team continuously updates Thomas Miller Claims Management’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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