Seattle, 98108, WA,
United States
Thompson Tile and Stone Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Thompson Tile and Stone and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Thompson Tile and Stone employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thompson Tile and Stone has purchased the following applications: Infor Distribution FACTS for Distribution ERP in 2019, Microsoft 365 for Collaboration in 2016, CallProof CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thompson Tile and Stone is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , CallProof or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thompson Tile and Stone revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thompson Tile and Stone intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution FACTS | Distribution ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Thompson Tile and Stone implemented Infor Distribution FACTS as its Distribution ERP to support core order processing. Users created customer orders on the Infor Facts program, establishing the application as the primary order entry system. The deployment targeted the company’s sales and fulfillment operations within its United States distribution business, reflecting the needs of a 20 employee distributor.
Configuration emphasized order to cash workflows typical for Distribution ERP, focusing on sales order capture, pricing enforcement, and inventory visibility to align order creation with fulfillment. Operational governance was organized around day to day order entry and order validation by sales and warehouse personnel, with the Infor Distribution FACTS application used for transaction capture and processing. The record documents that Thompson Tile and Stone created customer orders in the Infor Facts program, linking Thompson Tile and Stone, Infor Distribution FACTS, Distribution ERP and order management activities.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallProof | Legacy | CallProof CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021 Thompson Tile and Stone implemented CallProof CRM to support its outside-sales operations for the Pacific Northwest distributor. The deployment centers on mobile-first field CRM workflows, reflecting the company size and distribution focus, and uses CallProof CRM as the primary tool for activity capture and route management within the sales function.
Deployment emphasizes field and mobile CRM and routing capabilities, with sellers using mobile logging to record customer visits and sales activity. The implementation leverages automated daily rep reports to streamline manager reporting, and standard CRM features are applied to track visit frequency, account notes, and planned routes.
Operational coverage is concentrated on outside sales and sales management, where mobile routing and visit logging change day-to-day rep execution and supervisor visibility. Governance is oriented around sales reporting cadence and mobile data capture, with the system configured to produce automated rep-level reports that simplify manager oversight.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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