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Thompson Tile and Stone Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor Distribution FACTS Distribution ERP ERP Services and Operations n/a 2019 2019
In 2019, Thompson Tile and Stone implemented Infor Distribution FACTS as its Distribution ERP to support core order processing. Users created customer orders on the Infor Facts program, establishing the application as the primary order entry system. The deployment targeted the company’s sales and fulfillment operations within its United States distribution business, reflecting the needs of a 20 employee distributor. Configuration emphasized order to cash workflows typical for Distribution ERP, focusing on sales order capture, pricing enforcement, and inventory visibility to align order creation with fulfillment. Operational governance was organized around day to day order entry and order validation by sales and warehouse personnel, with the Infor Distribution FACTS application used for transaction capture and processing. The record documents that Thompson Tile and Stone created customer orders in the Infor Facts program, linking Thompson Tile and Stone, Infor Distribution FACTS, Distribution ERP and order management activities.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallProof Legacy CallProof CRM CRM CRM n/a 2021 2021
In 2021 Thompson Tile and Stone implemented CallProof CRM to support its outside-sales operations for the Pacific Northwest distributor. The deployment centers on mobile-first field CRM workflows, reflecting the company size and distribution focus, and uses CallProof CRM as the primary tool for activity capture and route management within the sales function. Deployment emphasizes field and mobile CRM and routing capabilities, with sellers using mobile logging to record customer visits and sales activity. The implementation leverages automated daily rep reports to streamline manager reporting, and standard CRM features are applied to track visit frequency, account notes, and planned routes. Operational coverage is concentrated on outside sales and sales management, where mobile routing and visit logging change day-to-day rep execution and supervisor visibility. Governance is oriented around sales reporting cadence and mobile data capture, with the system configured to produce automated rep-level reports that simplify manager oversight.
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Thompson Tile and Stone
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Thompson Tile and Stone Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Thompson Tile and Stone Technographics

Thompson Tile and Stone is a Distribution organization based in United States, with around 20 employees and annual revenues of $3.0 million.

Thompson Tile and Stone operates a diverse technology stack with applications such as Infor Distribution FACTS, Microsoft 365 and CallProof CRM, covering areas like Distribution ERP, Collaboration and CRM.

Thompson Tile and Stone has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Microsoft and CallProof.

Thompson Tile and Stone recently adopted applications including CallProof CRM in 2021, Infor Distribution FACTS in 2019 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Thompson Tile and Stone’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Thompson Tile and Stone’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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