Tiger Machinery Company LLC
2258 Pinson Valley Prky,
Birmingham, 35217-2009, AL,
United States
Birmingham, 35217-2009, AL,
United States
1 334-215-5000
Distribution
Tiger Machinery Company LLC Technographics
Tiger Machinery Company LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tiger Machinery Company LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Tiger Machinery Company LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tiger Machinery Company LLC has purchased the following applications: Billtrust Payment for Payment Processing in 2017, Naxt Dealer Management Platform for Dealership Management in 2017, ReachLocal Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tiger Machinery Company LLC is running and its propensity to invest more and deepen its relationship with Billtrust , XAPT Corporation , ReachLocal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tiger Machinery Company LLC revenues, which have grown to $696.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tiger Machinery Company LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tiger Machinery Company LLC Tech Stack and Enterprise Applications
Tiger Machinery Company LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Billtrust | Legacy | Billtrust Payment | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Tiger Machinery Company LLC implemented Billtrust Payment on its website. Billtrust Payment is deployed as a Payment Processing layer embedded in the public site to accept electronic payments and present invoices to customers.
The deployment follows a web-embedded payment capture architecture common to Payment Processing solutions, using hosted payment pages and front end tokenization to handle payment capture and reduce PCI scope. Functional capabilities implemented include hosted checkout/payment presentation, secure payment capture, tokenization of payment methods, settlement orchestration, and automated reconciliation workflows aligned with online invoice presentment.
Operational coverage centers on ecommerce and accounts receivable functions, with Billtrust Payment servicing customer initiated payments on the company website and providing downstream settlement and reconciliation data to back office accounting and collections workflows. Integration points are focused on the website payment channel and programmatic feeds to accounting and AR processes rather than in-person point of sale.
Governance and process changes were oriented to centralize web payment controls and standardize customer billing and payment workflows, enabling the accounts receivable team to manage electronic payment posting and dispute routing through Billtrust Payment. The implementation is scoped to the company website as the primary customer payment channel and is centered on payment orchestration for online invoice settlement.
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Payment Processing | ERP |
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2019 | 2019 |
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Tiger Machinery Company LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| XAPT Corporation | Legacy | Naxt Dealer Management Platform | Dealership Management | ERP Services and Operations | XAPT Corporation | 2017 | 2017 |
In 2017, Tiger Machinery Company LLC implemented the Naxt Dealer Management Platform in a Dealership Management deployment across its Alabama and northwest Florida operations. The project, delivered by XAPT Corporation, consolidated core dealer functions to provide real time visibility and unified dealer processes across sites.
The Naxt Dealer Management Platform configuration covered finance, parts, sales, rental, service, power systems, purchasing, HR and IT, aligning transactional and master data models across those modules. Standardized workflows were implemented for order to cash, parts inventory control and service operations, and financial postings were centralized within the platform to reduce transactional fragmentation.
Operational coverage included parts operations, rental and equipment sales, service bays, and back office finance and HR across multiple dealership sites in Alabama and northwest Florida. XAPT Corporation led the implementation and managed rollout sequencing and cutover coordination to maintain operational continuity while centralizing reporting and operational visibility.
Governance emphasized unified dealer processes, shared master data governance across departments and role based access controls configured within the Naxt Dealer Management Platform. An upgrade to cloud based NAXT365 was announced in 2025 to further modernize operations and extend the unified Dealership Management footprint.
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Tiger Machinery Company LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| ReachLocal | Legacy | ReachLocal Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Tiger Machinery Company LLC deployed ReachLocal Live Chat on its public website. ReachLocal Live Chat is implemented as a customer-facing conversational layer and is categorized as Chatbots and Conversational AI. The deployment is targeted at the company website to support online inquiries related to distribution, parts, and equipment sales. The implementation signals a focus on real-time web engagement rather than internal messaging platforms.
The ReachLocal Live Chat installation uses an embedded web chat widget and implements standard conversational capabilities including real-time messaging, pre-chat lead capture forms, canned responses, and agent handoff workflows. Configuration appears aligned with typical Chatbots and Conversational AI patterns where scripted prompts and routing rules handle initial triage, while live agents manage complex inquiries. ReachLocal Live Chat provides an administrative interface for chat transcript access and session logs to support operational review.
Operational ownership is aligned with customer-facing functions, with the chat widget operating site-wide to surface leads directly from web visitors into existing sales and service processes. Governance likely includes chat availability windows, routing rules, and scripted response management to ensure consistent customer handling. The implementation preserves the public website as the primary engagement channel and positions ReachLocal Live Chat as the front-line conversational touchpoint for incoming customer interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Tiger Machinery Company LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Tiger Machinery Company LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Tiger Machinery Company LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Brand Management | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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Tiger Machinery Company LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Tiger Machinery Company LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Tiger Machinery Company LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Tiger Machinery Company LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tiger Machinery Company LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tiger Machinery Company LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tiger Machinery Company LLC digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Tiger Machinery Company LLC Technographics
Tiger Machinery Company LLC is a Distribution organization based in United States,
with around 1500 employees and annual revenues of $696.0 million.
Tiger Machinery Company LLC operates a diverse technology stack with applications such as
Billtrust Payment, Naxt Dealer Management Platform and ReachLocal Live Chat,
covering areas like Payment Processing, Dealership Management and Chatbots and Conversational AI.
Tiger Machinery Company LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Billtrust, XAPT Corporation and ReachLocal.
Tiger Machinery Company LLC recently adopted applications including
Slack Connect in 2022, Hubspot Marketing Automation in 2022 and Kenect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tiger Machinery Company LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tiger Machinery Company LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tiger Machinery Company LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.