AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Thorn Tech Stack and Enterprise Applications

Thorn AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apify Legacy Apify Intelligent Process Automation AI-Powered Application n/a 2020 2020
In 2020, Thorn implemented Apify for Web Scraping, Data Extraction to centralize automated web data capture and support investigative research workflows. Thorn deployed Apify as a managed scraping and extraction platform, configuring repeatable extraction jobs and scheduled runs to gather structured and unstructured web content at scale. Apify was used to provision and execute scraping tasks, normalize raw HTML into structured outputs, and maintain capture logs for operational traceability. The implementation emphasized configuration of crawlers, extraction scripts, content parsing routines, and exportable data formats consistent with Web Scraping, Data Extraction needs. Thorn configured monitoring and error handling within the Apify environment, and used built-in scheduling to automate recurring collection windows and reduce manual collection effort. Operational ownership resided with Thorn research and operations teams in the United States, with governance controls applied to run cadence, access permissions, and data retention. Apify, which counts enterprise and professional services clients such as Microsoft, Impact, McKinsey&Company and Accenture among its customers, provided the platform capabilities Thorn used to standardize data capture workflows and hand off normalized datasets for downstream analysis and reporting.
Thorn Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 Thorn deployed Zoom to extend its Audio Video and Web Conferencing capability on its public website and across the organization. Thorn uses Zoom for Audio Video and Web Conferencing to support client-facing consultations, remote collaboration, and stakeholder meetings within its professional services operations, and the implementation is surfaced via Zoom meeting links and embedded conference components on thorn.org. The deployment leverages standard category modules such as real-time video and audio, screen sharing, and session recording, aligning with typical Audio Video and Web Conferencing functionality. Operational coverage appears focused on client engagement workflows and internal team collaboration for Thorn's staff, and governance is oriented around scheduling, meeting access controls, and recording permissions consistent with web-exposed conferencing implementations.
Collaboration Collaboration 2019 2019
Thorn Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021 Thorn implemented DocuSign eSignature as a Digital Signing capability on its public website to capture legally binding signatures for web-driven agreement workflows. The deployment is focused on providing embedded digital signing directly within web pages, exposing DocuSign eSignature signing sessions to external users and site visitors while keeping document handling and envelope creation under Thorn control. Configuration centered on standard DocuSign eSignature functional areas, including template-based envelope creation, recipient routing, embedded signing sessions, signer authentication options, and audit trail generation. The implementation leverages category-aligned features such as document templates and automated envelope workflows to streamline signature capture, and DocuSign eSignature is used to maintain tamper-evident signed records. Operationally the implementation is scoped to Thorn web interactions, routing external signature requests through the website user experience to DocuSign eSignature signing flows. Governance elements include centralized template management, access controls for who can generate envelopes, and retention of eSignature audit logs to support compliance and recordkeeping for agreement capture on the site. The narrative focuses on system architecture and operational coverage rather than internal platform replacements, noting that DocuSign eSignature serves as the site embedded digital signature layer. DocuSign eSignature is the Application used by Thorn within the Digital Signing category to enable secure, auditable electronic signature workflows on its website.
Thorn eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Thorn CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
CRM CRM 2018 2018
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Thorn ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Thorn IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Thorn

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Thorn Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Thorn IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Thorn digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Thorn Technographics
Thorn is a Professional Services organization based in United States, with around 173 employees and annual revenues of $3.9 million.
Thorn operates a diverse technology stack with applications such as Apify, Zoom and DocuSign eSignature, covering areas like Intelligent Process Automation, Audio Video and Web Conferencing and Digital Signing.
Thorn has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apify, Zoom Video Communications and DocuSign.
Thorn recently adopted applications including DocuSign eSignature in 2021, WooCommerce in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Thorn’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Thorn’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Thorn technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.