San Francisco, 94158, CA,
United States
ThousandEyes, a Cisco Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ThousandEyes, a Cisco Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 ThousandEyes, a Cisco Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ThousandEyes, a Cisco Company has purchased the following applications: PayPal Braintree for Payment Processing in 2012, Lumity Benefits Platform for Benefits Administration in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ThousandEyes, a Cisco Company is running and its propensity to invest more and deepen its relationship with PayPal , Lumity , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ThousandEyes, a Cisco Company revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ThousandEyes, a Cisco Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumity | Legacy | Lumity Benefits Platform | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, ThousandEyes, a Cisco Company, implemented the Lumity Benefits Platform to manage Benefits Administration for its U.S.-based professional services workforce. Deployment was focused on HR and benefits workflows supporting approximately 600 employees and the company’s group health insurance procurement.
Independent reporting indicates Lumity helped ThousandEyes identify a better group health plan and achieve roughly 15% savings on group insurance, an HR and benefits administration outcome reported in public coverage. The reporting does not enumerate specific product modules, however the activity described aligns with core capabilities of a Benefits Administration platform, notably plan modeling, renewal strategy and enrollment management.
Configuration likely centered on employer plan analysis, carrier negotiation support and renewal orchestration under HR governance, with benefits administration processes reoriented toward data driven plan selection and annual renewal planning. Integration details were not disclosed, the implementation narrative is therefore focused on benefits decision workflows and procurement outcomes rather than system to system integrations.
The Lumity Benefits Platform was the named application used by ThousandEyes for Benefits Administration, with public coverage citing both a change in the group health plan and an approximate 15% reduction in group insurance costs as direct results of the engagement.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
|
2011 | 2011 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
|
2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
|
2012 | 2012 |
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Transactional Email | PaaS |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||