Dublin, D02 EY80,
Ireland
Three Ireland Technographics
Three Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Three Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Three Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Three Ireland has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Amris Applicant Tracking System for Applicant Tracking System in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Three Ireland is running and its propensity to invest more and deepen its relationship with Oracle , PIXID , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Three Ireland revenues, which have grown to $638.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Three Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Three Ireland Tech Stack and Enterprise Applications
Three Ireland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Three Ireland implemented Oracle Cloud ERP in a program to migrate from Oracle E-Business Suite R12 to Oracle Fusion Cloud, aligning the company with the CK Hutchison Group global Oracle Fusion transformation. The deployment explicitly targeted ERP Financial capabilities while also extending to HCM, EPM and Supply Chain domains within the same Oracle Cloud ERP footprint.
The implementation encompassed core Finance modules such as general ledger, accounts payable, accounts receivable and financial reporting, Procurement and Supply Chain modules for sourcing and order and fulfillment workflows, Human Capital Management modules for workforce core processes, and Enterprise Performance Management for planning and consolidation. Configuration work emphasized end-to-end record to report, procure to pay and order to cash process automation, consistent with ERP Financial functional expectations.
The architecture was cloud-native on Oracle Fusion, with the Oracle Cloud ERP instance integrated into group level Oracle Fusion standards and EPM for enterprise planning to ensure consistency across the CK Hutchison transformation. Operational coverage focused on Three Ireland Finance, Procurement, Supply Chain and HR functions, with delivery orchestrated to align local business processes to the group program cadence.
Programme governance was structured around formal programme management, senior and cross-functional stakeholder engagement, and tracked programme and project plans. Delivery controls included vendor engagement, financial control and budgeting, risk, issue and dependency identification and resolution, formal change control and document management to manage the migration from Oracle E-Business Suite to Oracle Cloud ERP and the associated process transformation.
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Three Ireland HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PIXID | Legacy | Amris Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Three Ireland implemented Amris Applicant Tracking System to manage online job advertising and candidate intake through its public careers pages. The Amris Applicant Tracking System is deployed on Three Ireland's website as the front-end application for candidate submissions and role listings, providing Applicant Tracking System functionality directly to external applicants.
The implementation was configured to support standard applicant tracking workflows such as job requisition publishing, application form handling, resume capture, candidate status tracking, and recruiter communications. Configuration emphasized candidate lifecycle orchestration and recruitment process automation consistent with Applicant Tracking System capabilities.
Operationally the solution is embedded in Three Ireland's careers site and serves the talent acquisition and HR recruiting function across the organization. The deployment supports hiring managers and recruiting teams by centralizing application intake and workflow management within the Amris Applicant Tracking System.
Governance was aligned to HR recruiting processes with centralized administration for vacancy publishing and permissions for recruiting stakeholders. Rollout and day to day use are focused on the recruitment function, with the Amris Applicant Tracking System acting as the primary channel for external candidate engagement.
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Core HR | HCM |
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2020 | 2021 |
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Three Ireland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Three Ireland implemented LivePerson Conversational Cloud. The LivePerson Conversational Cloud is deployed on the Three Ireland public website to provide Chatbots and Conversational AI capabilities for customer-facing web interactions, embedding conversational engagement directly into online support flows.
The implementation focused on web channel deployment of LivePerson Conversational Cloud with functional emphasis on automated conversational agents, live agent escalation and session orchestration, and conversation analytics consistent with Chatbots and Conversational AI platforms. Operational scope centers on customer service and digital engagement on the Three Ireland website, and the rollout established conversational design and agent workflow governance to manage escalation rules and conversation handoffs.
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Three Ireland Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Three Ireland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Three Ireland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Three Ireland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2016 |
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Three Ireland SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2019 |
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Three Ireland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2015 |
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Customer Loyalty | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Three Ireland EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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Three Ireland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Three Ireland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Three Ireland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Three Ireland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Three Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Three Ireland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||