New York, 10017, NY,
United States
TIAA Real Estate Account Technographics
TIAA Real Estate Account Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TIAA Real Estate Account and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 TIAA Real Estate Account employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TIAA Real Estate Account has purchased the following applications: Yardi CTI (ex ARGUS Property Management) for Real Estate Property Management in 2003, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TIAA Real Estate Account is running and its propensity to invest more and deepen its relationship with Yardi , Cisco Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TIAA Real Estate Account revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TIAA Real Estate Account intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TIAA Real Estate Account Tech Stack and Enterprise Applications
TIAA Real Estate Account ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi CTI (ex ARGUS Property Management) | Real Estate Property Management | ERP Services and Operations | n/a | 2003 | 2003 |
In 2003, TIAA Real Estate Account implemented Yardi CTI (ex ARGUS Property Management) to deploy Real Estate Property Management capabilities for its real estate accounting operations. The engagement included internal staff who served on the implementation team for the new accounting software CTI and focused on configuring accounting workflows to meet institutional chart of accounts and period close requirements.
Configuration work concentrated on accounting and accrual workflows within Yardi CTI, with specific proposals to capture transactional and metadata to streamline downstream processes. The team proposed features in CTI to capture data to streamline processes and implemented automation for the monthly accrual process, aligning CTI configuration with standard property management financial controls and recurring journal requirements.
Governance and process changes were aligned to support the automated monthly accruals and standardized data capture, with the implementation team documenting workflow handoffs between accounting and asset management functions. TIAA Real Estate Account used Yardi CTI to support Real Estate Property Management accounting and financial operations, embedding accrual automation and structured data capture into month end routines.
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TIAA Real Estate Account Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, TIAA Real Estate Account deployed Cisco Webex Meetings on its public website to provide managed audio and video interaction capabilities, integrating a public-facing conferencing layer into its digital engagement channels. Cisco Webex Meetings is used as the Audio Video and Web Conferencing platform for meeting scheduling, live video sessions, participant controls, screen sharing, and recording for virtual client briefings and internal collaboration.
The implementation is centered on web-embedded meeting access and hosted conferencing sessions, with configuration focused on meeting room provisioning, user role and moderator controls, and meeting lifecycle management typical of Audio Video and Web Conferencing solutions. Operational use spans real estate business functions including property management, asset and portfolio teams, leasing coordination, and investor relations, with governance oriented around administrator controls, meeting policies, and centralized scheduling workflows.
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TIAA Real Estate Account Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, TIAA Real Estate Account implemented DocuSign eSignature for Digital Signing. The deployment is focused on their public website, enabling customer-facing electronic signature flows for contract and consent capture tied to real estate account operations.
DocuSign eSignature was configured to leverage core Digital Signing capabilities, including template management, recipient routing, embedded signing on web pages, and comprehensive audit trail capture. Operational coverage centers on client-facing sales and account servicing workflows on the website, with centralized template control and audit logging instituted to align signing processes with standard Digital Signing governance and recordkeeping requirements.
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Web Content Management | Content Management |
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2018 | 2018 |
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TIAA Real Estate Account CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TIAA Real Estate Account ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TIAA Real Estate Account IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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TIAA Real Estate Account CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TIAA Real Estate Account
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by TIAA Real Estate Account Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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