AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Tide Tech Stack and Enterprise Applications

Tide ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP n/a 2020 2020
Payment Processing ERP 2021 2021
Tide AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
fiddler Legacy Fiddler AI AI Model Deployment and Monitoring AI Development n/a 2023 2023
In 2023, Tide implemented Fiddler AI to standardize ML monitoring across its data science teams. Tide implemented Fiddler AI under the AI Model Deployment and Monitoring category to instrument high impact production models supporting fraud detection and risk and loan decisioning, aligning the application with core data science and risk management functions. The deployment focused on centralized model monitoring, automated drift detection, performance and fairness metrics, and alerting tied to model performance degradation. Configuration emphasized model level instrumentation, dataset versioning, and dashboarding to give teams visibility into model metrics, enabling root cause triage workflows and anomaly investigations. Operational scope encompassed Tide's data science organization and production model owners, standardizing governance and incident workflows so triage and remediation responsibilities were clear. The implementation saved about one day of troubleshooting per incident, improved team alignment, and enabled the data science organization to prioritize higher value ML projects.
ML and Data Science Platforms AI Development 2022 2022
Tide Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2021 2021
Tide Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2023 2023
Tide CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2017 2017
Customer Experience CRM 2019 2019
Customer Support CRM 2019 2019
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2019 2019
Tag Management CRM 2017 2017
Tide ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2020 2020
Tide TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Treasury Management TRM 2025 2025
Tide PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2020 2020
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2019 2019
Tide IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Network Management and Monitoring IaaS 2021 2021
Tide CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Security Orchestration, Automation, and Response (SOAR) CyberSecurity 2021 2021
Security Orchestration, Automation, and Response (SOAR) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Tide

First Name Last Name Title Function Department Email Phone
Chief Technology Officer CXO IT
Vice President Of Engineering VP R&D
Head of Engineering, Mobile Director Finance
Director Of Engineering Director Finance

Apps Being Evaluated by Tide Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tide IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tide digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tide Technographics
Tide is a Professional Services organization based in United Kingdom, with around 1000 employees and annual revenues of $120.0 million.
Tide operates a diverse technology stack with applications such as Apple Pay, Fiddler AI and Zoom, covering areas like Payment Processing, AI Model Deployment and Monitoring and Audio Video and Web Conferencing.
Tide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, fiddler and Zoom Video Communications.
Tide recently adopted applications including Atlar Treasury Management in 2025, Fiddler AI in 2023 and Contentful Content Platform in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tide’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tide’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tide technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.