Tilbury Douglas, formerly Interserve
30 Eastcheap,
Loondon, EC3M 1HD,
United Kingdom
Loondon, EC3M 1HD,
United Kingdom
44 20 3457-9800
Construction and Real Estate
Tilbury Douglas, formerly Interserve Technographics
Tilbury Douglas, formerly Interserve Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tilbury Douglas, formerly Interserve and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Tilbury Douglas, formerly Interserve employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tilbury Douglas, formerly Interserve has purchased the following applications: MHR iTrent HR for Core HR in 2019, COINS ERP for Construction ERP in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tilbury Douglas, formerly Interserve is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , COINS Global , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tilbury Douglas, formerly Interserve revenues, which have grown to $605.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tilbury Douglas, formerly Interserve intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tilbury Douglas, formerly Interserve Tech Stack and Enterprise Applications
Tilbury Douglas, formerly Interserve HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Tilbury Douglas implemented MHR iTrent HR as its Core HR system to centralize employee lifecycle management and HR service delivery across its HR organization. The deployment positioned MHR iTrent HR to serve as the authoritative record for contracts, starter and leaver processing, and core employee data for the company in the United Kingdom.
The implementation configured standard Core HR modules, including onboarding and offboarding workflows, contract creation and maintenance, pension contribution processing, a payroll interface, time and attendance linkage, absence management, and document management for personnel records. Configuration work emphasized automated starter and leaver processes, mass redundancy and retirement handling workflows, and role based access to support HR Service Leader and HR assistant activities.
MHR iTrent HR was integrated with multiple operational systems referenced by Tilbury Douglas, including AX12, Salesforce, NetDocs, AXA, Portico Blue, and the organization time and attendance source, to synchronize and harmonise employee data and to support payroll and benefits administration. Operational scope included HR Shared Services and localized HR teams, with the system used day to day in sites referenced in HR staffing profiles such as Birmingham and Solihull within the UK.
Governance and process changes around the implementation included regular data cleanses in line with GDPR, audit activities, and updated workflows for disciplinary hearings, benefits renewal, invoicing support, and payroll query resolution. System management responsibility was embedded in HR operations, with documented procedures for data harmonization, training of new team members, and ongoing HR system administration using MHR iTrent HR.
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Tilbury Douglas, formerly Interserve ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS ERP | Construction ERP | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, Tilbury Douglas implemented COINS ERP, deploying COINS as its Construction ERP platform across its UK building, infrastructure, engineering and fit out operations. The company selected the COINS cloud-based ERP to manage operations and centralize processes and reporting across projects delivered in sectors including health, education, highways, justice, defence, aviation, water and environment.
The implementation prioritized COINS Financial and Procurement solutions, which are live and configured through COINS SureStart, the vendor’s tried and tested implementation methodology. COINS CVR solutions are currently being rolled out, reflecting a phased approach that began with core financial and commercial capabilities and moved toward cost and resource visibility modules.
Architecturally the deployment is a single cloud ERP instance intended to unify commercial, finance and procurement workflows, improve project-level financial control and provide consolidated reporting across the business. Functional capabilities implemented include core ledger and contract accounting, procurement workflows, supplier and purchase-to-pay controls, and CVR capabilities for project cost and resource recording, consistent with Construction ERP functional patterns.
Governance and rollout have followed a phased SureStart delivery, enabling staged adoption and configuration standardization across business units and project delivery teams. Implementation is well underway and Tilbury Douglas is already realising the value of COINS Financial and Procurement solutions while COINS CVR continues its rollout, supporting ongoing process standardization and consolidated operational reporting.
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Construction ERP | ERP Services and Operations |
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2021 | 2022 |
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Tilbury Douglas, formerly Interserve Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Tilbury Douglas implemented Microsoft 365. Microsoft 365 is used to provide Collaboration capabilities across the organization and the vendor footprint is evident on the public website.
The Microsoft 365 deployment centers on core Collaboration functionality, including Exchange Online for corporate email, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document management, OneDrive for personal file synchronization, and Office desktop and web applications for productivity. Tenant configuration and service provisioning would encompass Azure Active Directory based identity management, role based access controls, and cloud service governance that are standard components of Microsoft 365.
Tilbury Douglas Microsoft 365 Collaboration supports business functions tied to project delivery, commercial teams, and corporate coordination within a roughly 1,200 employee construction organization. Governance emphasis in this deployment context is likely on information architecture, document lifecycle policies, and user provisioning workflows to align collaboration practices with project and field operations.
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Tilbury Douglas, formerly Interserve Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2019 | 2019 |
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Tilbury Douglas, formerly Interserve CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tilbury Douglas, formerly Interserve Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2022 |
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Tilbury Douglas, formerly Interserve IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Tilbury Douglas, formerly Interserve CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tilbury Douglas, formerly Interserve
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Director | Director | IT | |
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Head of Digital | Director | Finance | |
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IT Manager | Manager | IT | |
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Solutions Manager | Manager | IT | |
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COO | CXO | Finance | |
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Process & Systems Manager | Manager | IT | |
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Customer Account Manager | Manager | Customer Service | |
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Apps Being Evaluated by Tilbury Douglas, formerly Interserve Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tilbury Douglas, formerly Interserve IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tilbury Douglas, formerly Interserve digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tilbury Douglas, formerly Interserve Technographics
Tilbury Douglas, formerly Interserve is a Construction and Real Estate organization based in United Kingdom,
with around 1200 employees and annual revenues of $605.0 million.
Tilbury Douglas, formerly Interserve operates a diverse technology stack with applications such as
MHR iTrent HR, COINS ERP and Microsoft 365,
covering areas like Core HR, Construction ERP and Collaboration.
Tilbury Douglas, formerly Interserve has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHR (formerly MidlandHR), COINS Global and Microsoft.
Tilbury Douglas, formerly Interserve recently adopted applications including
DocuSign eSignature in 2022, Campaign Monitor Email Marketing in 2022 and COINS ERP in 2021,
highlighting its ongoing modernization strategy.
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available to Premium subscribers.
Our research team continuously updates Tilbury Douglas, formerly Interserve’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tilbury Douglas, formerly Interserve technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.