Miami, 33126, FL,
United States
TDL Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TDL Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34800 TDL Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TDL Group has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2017, Payworks Employee Benefits for Benefits Administration in 2015, SICOM POS for Point Of Sale in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TDL Group is running and its propensity to invest more and deepen its relationship with Fiserv , Payworks , SICOM Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TDL Group revenues, which have grown to $7.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TDL Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Payworks | Legacy | Payworks Employee Benefits | Benefits Administration | HCM | n/a | 2015 | 2015 |
In 2015, Shareventures Portage Inc, a Tim Hortons franchise operating within the TDL Group ecosystem, became a Payworks client according to a Payworks blog, which indicates Payworks handled payroll and related HR processes for that franchise. This client-level signal supports an inference that Payworks Employee Benefits was used in a Benefits Administration capacity at the franchise site, based on Payworks’ integrated payroll and benefits offering and the typical benefits needs of franchise operations.
Payworks Employee Benefits implementation at the site level would align with standard Benefits Administration functionality, including employee enrollment and life event handling, eligibility rule configuration, benefits lifecycle management, payroll deduction calculation and posting, and benefits-related reporting. The deployment is consistent with an integrated payroll and benefits architecture where enrollment and deduction feeds are processed within the same vendor environment to maintain data consistency between HR and payroll modules.
Operational coverage centered on the franchise location in Headingley, Manitoba, supporting HR and payroll workflows for the store workforce and enabling local HR or payroll administrators to manage eligibility, enrollments, and deduction schedules. Governance and configuration likely reflected franchise-level policy settings and payroll timing constraints, with workflows configured to synchronize benefits enrollments with Payworks payroll processing to ensure accurate deductions and reporting for the franchise.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SICOM Systems | Legacy | SICOM POS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, SICOM Systems completed acquisition of the FingerPrints POS product, bringing a sizable installed base of Canadian Tim Hortons locations owned by TDL Group into SICOM's portfolio. Those Tim Hortons sites became part of SICOM POS within SICOM's Point Of Sale footprint, supporting front-of-house POS and restaurant transaction operations for TDL Group.
Module usage is inferred because the relationship stems from SICOM's purchase of the FingerPrints POS assets rather than a direct SICOM to TDL Group announcement. Typical Point Of Sale functional workflows associated with SICOM POS at affected Tim Hortons locations would include order entry and menu item selection, payment capture and processing, receipt generation and cash management, operator login and shift controls, and basic transaction reporting, collectively impacting front-of-house operations and store-level payment processing for TDL Group.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Event Management | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2014 | 2014 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||